Manager, Drive New Verticals Strategy & Operations
DoorDashAbout the role
About the Team
DoorDash Drive is our hyper-growth fulfillment platform serving restaurants, grocers and retailers on a global scale. The Drive New Verticals team works with merchants across Grocery, Convenience, Retail, Pharma, and more, and determines the strategy on how to meet merchant partners where their needs are and solves complicated operational problems to better serve our partners, their customers, and our Dashers.
About the Role
We are looking for someone who enjoys rolling up their sleeves to join our New Verticals rocketship on Drive - DoorDash’s white label fulfillment platform and product - to scale business with strategic partners, unlock accessibility to local businesses on their own terms, and launch new products and services to expand our TAM. The Manager, Drive New Verticals S&O, will oversee the growth, profitability and operations strategy for our Convenience business, and will incubate new growth vectors across our core Grocery & Convenience portfolio. You are a first-principles thinker who is both a strategist and a builder. Reporting to the GM of Grocery & Convenience, you’ll work with product, engineering, sales, operations, business development, and other teams to make your vision a reality. We expect this role to be hybrid with some time in-office and some time remote.
You’re excited about this opportunity because you will…
- Strategize: You will develop the strategy to best serve our customers, thinking at a deeply strategic level about the success now and 5-10+ years out.
- Operate: You want to get to the lowest level of detail, and scale. You will work directly with internal and external partners to execute on your short & long-term plans; you are a cross functional success enabler and an excellent operator.
- Build: You will develop and lead 0 to 1 opportunities, creating the roadmap for future growth vectors and determine how to invest our resources to achieve desired outcomes.
- Collaborate: You value partnerships, and will excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants.
We’re excited about you because…
- You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
- You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams.
- You’re an analytical powerhouse. You let data win arguments, and you’re comfortable pulling your own data in SQL and modeling in Excel.
- You’re persuasive. You are an effective communicator, speaking as if you’re right and listening as if you’re wrong. You meet people on their level.
- You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.
- You’re relentless. You do what it takes to win, no matter what.
- You are a builder. You enjoy building from the ground up and excel in creating structure and process.
- You have people management experience, and will enjoy developing a team of operators.
- You don’t need a guide. You dive into difficult problems and come up with a plan.
- You have 6-8+ years of experience. You’ve succeeded in a competitive, challenging environment.
Bonus Points
- You have experience in managing or supporting a complex P&L.
- You have experience launching new partners or new products.
- You have a demonstrated interest in logistics, on-demand services, and marketplaces.
- You have experience in project management.
- You have experience with and are fluent in SQL and excel.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-b
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