Director, IT Technology Instructor Development

ABOUT PER SCHOLAS:

For nearly 30 years, Per Scholas has been on a mission to drive equity and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 25,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

 

Position:                 Director, IT Technology Instructor Development 

Reports to:              Sr. Director,  Instructor Academy

Location:                National, with occasional travel to on-premises training locations

 

SUMMARY

The Director, IT Technology Instructor Development serves as a department lead within the IT Technology division of the IDQA team, responsible for overseeing the training, development, and quality assurance of instructional staff across all IT Technology courses. This role directly manages a Manager of Instructional Development & Delivery, ensuring effective onboarding, training delivery, and performance improvement initiatives for instructional staff.

The Director drives improvements in instructor performance through data-informed strategies, targeted interventions, and professional development programs. They ensure instructional staff are proficient in teaching methodologies, technical tools, and learner engagement strategies while maintaining alignment with organizational quality standards and programmatic goals.

KEY RESPONSIBILITIES

Leadership and Team Management

• Directly manage and mentor a Manager of Instructional Development & Delivery, providing guidance, support, and professional development opportunities to ensure their effectiveness in training instructional staff.
• Establish a culture of accountability, collaboration, and continuous improvement within the IT Technology instructional team.
• Define team goals, monitor progress, and evaluate the performance of Managers of Instructional Training to ensure alignment with organizational objectives.

Instructor Development and Training

• Oversee the execution of training programs led by Managers of Instructional Training, ensuring alignment with best practices and organizational goals.
• Facilitate advanced training sessions for instructional staff, focusing on hands-on engagement strategies, technical competency, professional skills and effective instructional delivery.
• Conduct classroom observations (in-person and remote) to assess instructional effectiveness, curriculum alignment, and adherence to quality standards, providing actionable feedback.
• Develop and maintain comprehensive guides, toolkits, and resources to support instructional staff in leveraging technical tools, labs, and hands-on learning strategies.
• Collaborate with curriculum developers to ensure the integration of technical exercises and hands-on equipment use into instructional content.
• Assess and validate the technical and instructional readiness of instructional staff, ensuring proficiency across IT disciplines such as IT Support, Cybersecurity, and related fields.

Operational Oversight and Compliance

• Monitor and analyze instructor KPIs, including certification success rates, learner engagement, and graduation outcomes, and implement targeted interventions to address performance gaps.
• Ensure instructional documentation, resources, and guides are accurate, up-to-date, and aligned with organizational goals.
• Deliver Universal Basic Training (UBT) sessions to ensure new instructional staff are fully prepared for success, with a focus on technical and instructional readiness.

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