Field Technology Specialist (Hospitality & Multi-Site Clients)

ABOUT US

Davis Technology Management is a successful technology company in the IT staffing, Technology Consulting and IT Managed Services sector. Our focus is crafting technical and staffing solutions that empower businesses and foster growth. Our foundation is built on a commitment to our Core Values, and a team dedicated to bridging the gap between innovative IT solutions and businesses seeking to navigate the complexities of the digital age.

At the heart of everything we do, we’re dedicated to exceeding expectations and creating RAVING FANS both within our internal team and amongst our clients.

bout Us

Davis Technology Management provides total technology support for hospitality and multi-location businesses. We support everything from networks and Wi-Fi to AV systems, POS platforms, cabling, security cameras, and day-to-day IT operations.

Our clients rely on us when technology stops working — and they trust us to make it right quickly.

We are growing and looking for a hands-on, all-around Field Technology Specialist who enjoys solving real-world technology problems and wants to expand into design, programming, and advanced IT work over time.

The Role

This position is ideal for an AV or Low Voltage technician who wants to grow into broader IT and systems work.

You will travel throughout the DFW metroplex visiting client sites to troubleshoot, repair, install, and improve technology systems. Every day is different — restaurants, offices, retail, and hospitality venues.

You’ll be the person who shows up, figures it out, and fixes it.

What You’ll Do

On-Site Troubleshooting & Support

You will diagnose and resolve issues involving:

• Internet and network outages

• Wi-Fi and wireless performance issues

• POS systems (Toast and similar platforms)

• Audio systems and TVs

• Conference rooms and collaboration systems

• Security cameras and NVRs

• Laptops, desktops, printers, and peripherals

• Cabling and physical infrastructure

Installation & Implementation

• Run, terminate, test, and label Cat6 cabling

• Install access points, switches, routers, and firewalls

• Install TVs, speakers, AV equipment, and racks

• Deploy new restaurant and office technology setups

• Assist with new location openings and remodels

Client Experience

• Provide friendly, professional on-site support

• Clearly explain issues and solutions to non-technical users

• Represent the company confidently at client locations

Growth & Advancement Opportunities

This role is designed to grow into:

• System design and project planning

• Network configuration and management

• AV and automation programming

• Remote system monitoring and management

• Escalation engineering and project work

If you’re curious and motivated, we will invest in your development.

Ideal Background

You might currently be a:

• Low Voltage Technician

• AV Installer

• Field Service Technician

• Cable Technician

• IT Field Technician

• Smart Home / Automation Installer

…who wants to expand into broader IT and systems work.

Required Skills & Experience

• Experience running and terminating Cat5e/Cat6 cabling

• Comfortable using tools, ladders, and working in ceilings

• Experience with basic networking (routers, switches, Wi-Fi)

• Strong troubleshooting and problem-solving ability

• Comfortable working independently in the field

• Valid driver’s license and reliable transportation

• Excellent communication and professionalism with clients

Nice-to-Have Experience

Not required — we can teach these:

• Ubiquiti / UniFi networking

• POS platforms (Toast, Square, etc.)

• Audio/video systems and distributed audio

• Camera systems and NVRs

• Rack builds and structured cabling projects

• Basic scripting or programming interest

• IT certifications or AV certifications

What Makes This Role Different

This is not a dead-end installation role.

You will:

• Learn real IT and network engineering skills

• Grow into design and project work

• Work across multiple technology domains

• Be part of a supportive, growing company

• Have a clear path t