Sales Representative - Renewals & Cloud Sales Specialist

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

We are looking for an Sales Representative - Renewals & Cloud Sales Specialist to join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team that is committed to delivering best in class service to our customers.  

In This Role

In this role, you will support Education customers through their full licensing and cloud renewal lifecycle. You will manage renewals, identify growth opportunities, and engage customers early to understand their business needs. You will also execute cloud migration and modernization conversations, leverage digital signals for customer acquisition, and collaborate with internal specialists and partners to ensure timely, compliant, and high-quality outcomes. Your success will directly impact revenue retention, cloud adoption, and overall customer satisfaction.

 

Responsibilities

Renew & Grow (Renewals Motion)

• Engage Education customers to understand business needs and recommend the best licensing models.
• Lead end-to-end renewal execution, ensuring agreements are renewed on or before expiration.
• Begin renewal planning at T-13 and transition to customer-facing upsell/cross-sell conversations at T-12.
• Conduct infrastructure and solution reviews to identify modernization and cloud opportunities.
• Follow required engagement processes and collaborate closely with Licensing Solution Partners.
• Maintain accurate data hygiene in all systems and renewal tracking tools.

Cloud Migration & Modernization (Cloud Growth Motion)

• Demonstrate cloud capabilities and ROI to support customer purchasing decisions.
• Drive migration of existing licensing to cloud-based solutions while identifying upsell and cross-sell paths.
• Activate solution plays under Optimize, Secure, and Prepare motions to support scalable cloud adoption.
• Follow approved promotional and outreach guidelines before contacting customers.

Signal-Based Customer Acquisition

• Act on digital inbound leads (“Priority 0” signals) received through centralized demand channels.
• Handle hand-raiser requests, contact-me forms, and tele-qualified leads with speed and professionalism.
• Adhere to documented communication standards and playbooks for customer outreach.
• Ensure all unique or updated processes are captured and posted to the secure team channel.

Rules of Engagement

• Align to engagement expectations, communication strategy, and feedback loops outlined in ROE.
• Follow SLAs, escalation paths, and collaboration norms across teams.
• Execute proper handover processes including required tool updates and minimum criteria.

Role-Specific Expectations

Sales Agent (CLM)

• Serve as the customer-facing generalist who initiates engagement and brings in specialists as needed.

Renewal Specialist

• Lead the renewal process end-to-end, ensuring accurate, timely deal closur