Customer Service Specialist - ZR_18697_JOB

This is a remote position.

Schedule: Monday-Friday, 8:00AM to 5:00PM El Paso, TX Time with 1 hour lunch

Responsibilities:

• Handle inbound and outbound calls, providing excellent customer service and addressing inquiries effectively.
  
• Efficiently manage and respond to emails and other forms of communication, ensuring timely, clear, and professional interactions.
  
• Provide exceptional administrative support, anticipating needs and optimizing workflows to enhance efficiency.
  
• Prioritize tasks across multiple teams, monitor progress, and offer regular updates to senior management.
  
• Handle a variety of office administrative tasks as required.
  
• Serve as a liaison between executives and other departments, ensuring smooth communication and swift resolution of requests and inquiries.
  
• Maintain familiarity with or ability to use our CRM (Go High Level) to keep leads and sales funnels updated, ensuring accurate and comprehensive notes.
  

Requirements:

• Exceptional written and verbal communication skills in English
  
• Proven organizational abilities, with excellent time management and prioritization skills.
  
• Proficiency with productivity tools such as Google Suite and Microsoft Office.
  
• Strong problem-solving skills and the ability to work independently.
  
• A proactive mindset with a commitment to delivering excellent results.
  
• A background in customer service with a strong focus on communication skills.
  
• Open to considering candidates who have lived in the U.S. and are familiar with U.S. customer service standards.
  

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job