Community Product Manager
Good InsideAbout the role
About Good Inside
Welcome to Good Inside—the science based and revolutionary, expert-guided subscription membership that takes the guesswork out of parenting, offering in-the-moment, actionable strategies that create short-term wins while helping parents build kids’ confidence & long-term resilience. Good Inside was created to be a parent’s true co-pilot in every single step of their parenting journey - giving them the resources and support they need to feel empowered, sturdier, connected, and hopeful.
Fellow moms and clinical psychologists Dr. Becky Kennedy and Dr. Erica Belsky launched Good Inside in January 2021 after discovering that millions of parents around the globe were yearning for support along their parenting journey. Every parent seemed to know the parent they wanted to be, but no one knew how to get there. At Good Inside, we are determined to fill this gap. We believe that parenting is the most important, challenging, and ongoing job in the world—and that parents deserve resources and support.
The Good Inside philosophy is based on the idea that all parents (and kids!) are doing the best they can with the resources they have available at that moment. Dr. Becky shares deep ideas about child development and psychology and translates them into actionable, concrete strategies and scripts that parents can use in their home right away. As we empower parents with more resources—from skills to knowledge to community—they feel better on the inside and do better on the outside.
With a community of over 2 million parents around the globe, Good Inside is disrupting the parenting space, sharing ways of engaging with kids to deepen the parent-child connection, increase respect, set firmer boundaries, and improve behavior.
The Opportunity
Good Inside is looking for a strategically-minded, exceptionally organized Product Manager, Community to help us continue to build our membership community, ensuring that no parent ever feels alone in their journey with Good Inside. This role will report to the Head of Product. This is a hybrid role in Manhattan with three days a week onsite.
What You’ll Be Responsible For
- Develop and refine the community vision and product strategy for Good Inside, helping all of our members feel less alone in their parenting journey.
- Contribute to the overall product roadmap by creating and maintaining a prioritized community roadmap that outlines the short-term and long-term goals, features, and milestones.
- Support our community forum manager by becoming the in-house Circle product expert (Circle is a community forum platform)
- Collaborate with the core mobile product and engineering team to conceptualize and implement features and enhancements that infuse a sense of community through key parts of the user journey.
- Conduct user research and gather insights to inform product decisions.
- Consistently monitor community feedback and sentiment, and collaborate with cross-functional teams to enhance the user experience.
A Great Candidate…
- Is excited about Good Inside's mission and is passionate about improving the lives of parents and children
- Has a bias toward action, values experimentation, and is more interested in finding the right answer than being right
- Values truthful, direct feedback, even when it can feel uncomfortable
- Is a driven self-starter; you don’t wait to be told what to do but rather look around, spot problems and opportunities, and share ideas you’ve brainstormed
- Is flexible and capable of doing many things (versus just one thing); our most successful employees wear multiple hats and are willing on a wide scope of responsibilities
What We’re Looking For in You
- You have 3+ years of relevant experience in building communities for products
- You have 3+ years of experience in product management
- Experience leading product initiatives, driving product strategy, and managing cross-functional teams
- You have excellent communication and interpersonal skills, with the ability to develop and maintain relationships at all levels within the organization
- You have exceptional attention to detail and project management skills
What We Offer
- Compensation transparency range of $125,000 - $135,000 annually and company equity
- Generous benefits package including Medical, Dental, Vision, Disability & Life Insurance
- 3 weeks PTO, Sick Leave, 13 paid holidays
- 2 “Quiet Weeks” per year, Self Care Fridays monthly during the Fall, Winter, and Spring, and Summer Fridays every Friday in the Summer
- Flexible hybrid work environment with 3 days a week in-office at our Bryant Park
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