Senior Designer, Creative Services

Job Title: Senior Designer, Creative Services

Department: Communications, External Affairs

Location: Virtual/Remote

Reports to: Director of Strategic Communications

Classification: Exempt

Direct Reports: None

Position Type: Full-Time Employee

Anticipated Pay Range at Commencement of Employment:  $69,000 - $88,000

 

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. 

We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

 

General Description

Blue Star Families is looking for an experienced graphic designer to join the Communications and Brand Marketing team. The Senior Designer, Creative Services is responsible for overseeing and delivering high-quality creative assets that advance the organization’s brand and mission. This role creates and manages the development of visual materials across campaigns, events, digital platforms, and print, ensuring a consistent brand identity and engaging design execution. Partnering with teams across the organization, the Senior Designer, Creative Services provides creative direction, maintains brand standards, and brings innovative approaches to storytelling that strengthen visibility, impact, and member and stakeholder experience. The ideal candidate is collaborative, innovative, detail-oriented and able to thrive in a fast-paced environment.

As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight, up to several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role.

 

Key Job Functions

• Advance Blue Star Families’ long-term creative communications strategy and brand positioning by developing visual assets and messaging that consistently reflect the organization’s mission and focus.
  
  
• Design, produce, and deliver high-quality graphics across digital, print, and other channels to enhance visibility and engagement.
  
  
• Develop and implement comprehensive branding that supports both the organization’s mission and targeted initiatives.
  
  
• Create templates and toolkits to increase efficiency (e.g., impact and grant reports, development/fundraising materials, and social media assets).