Strategic Accounts Manager

Tarkett has a great opportunity for a Strategic Accounts Manager, Hospitality

The Strategic Accounts Manager is responsible for developing and driving the overall sales strategy in the Hospitality Segment by promoting national account development across Tarkett Hospitality. Responsibilities include leveraging existing Hospitality Strategic account relationships and developing new strategic accounts with end users that span multiple product offerings to grow sales and capture market share. Reporting to the VP of Franchise Development, the Strategic Accounts Manager will function as the company “go to” leader regarding all activities tied to strategic accounts in the Hospitality Segment.

Your skills we value:

• In conjunction with other segment specific leaders, execute resilient and soft surface regions’ segment strategy to drive growth in the Hospitality market segment for the entire portfolio of products across North America and globally where appropriate.

• Work closely with the sales leadership across Tarkett Hospitality, supporting regional and national sales leadership and account executives in their respective regions and connecting all parts of TNA reinforcing all Tarkett Hospitality flooring solutions.

• Develop and implement strategic account, segment strategy and sales plans in conjunction with marketing plans and forecasts to achieve objectives assigned annually for the strategic account and segment.

• Actively involved in sales process by providing guidance to the field in identifying, developing, targeting and converting major national brands, FFE, Casinos, and Hotels.

• Support regional sales teams in the development of accounts while maintaining regional, national strategic account oversight.

• Conduct training as needed for end users and clients, as well as internal Tarkett Hospitality team members, to grow and build product, segment expertise and Tarkett Hospitality flooring leadership.

• Manage existing contracts and pursue new contracts to grow sales and market share.

• Serve in leadership positions within appropriate segment specific industry organizations to enhance industry expertise and further business opportunities

• Initiate and support execution of RFPs within the region and segment, in coordination with the Account Executive, Strategic Support team, Contract Administration, Legal, Senior Leadership.

• Ensure all internal constituents are kept up to date on trends, best practices, product introductions, market and competitive information.

• Work with Marketing/Product Development to provide input regarding design direction based on customer and market feedback; also includes custom product designs.

• Assist with hosting key customers/potential customers at Tarkett Hospitality offices as well as showrooms and manufacturing facilities.

• Travel as necessary to maintain or create personal contact with current and potential customers and key stakeholders.

• Develop and recommend assigned segment pricing strategy to produce the highest possible long-term market share.

• Evaluate sales research, adjusts sales strategy to meet changing market and competitive conditions, drive global, national and regional strategy on major/large accounts.

• Monitor and provide updates on competitor sales and marketing activities.

• Consistently participate in sales forecasting and reporting through utilization of the CRM (Customer Relationship Management) database.

• Review and analyze sales performances against programs, quotas and plans to determine effectiveness.

• All other duties as assigned.

Experience & Education Desired:

• Bachelor’s degree in business, Marketing or other related field; or equivalent combination of education and experience.

• 8+ years of related sales experience.

• Demonstrate high energy, passion and high achievement orientation.

• Exceptional collaborative style and commitment to being a team player.

• Results-driven, determined, and flexible, with exceptional organization, time management skills and disciplined work ethic.

• Self-motivated; capable of working independently and with a team.

• Excellent written, interpersonal and verbal communication skills.

• Strong presentation skills – in person and virtual: Teams, Zoom, etc.

• Strong computer skills – (Microsoft Office – Word, Excel, PowerPoint).

• Ability to manage both long- and short-term planning while seamlessly adjusting to fluctuating priorities.

• Strong capacity for m