Founding UX Researcher/Designer

At Didero, we’re building the autonomous supply chain, starting with agentic supplier management.

Global trade has never been more complex or more critical. Teams are underwater, reacting to a flood of challenges — from geopolitical risk to tariffs. Didero helps by automating time-intensive workflows with AI agents, deploying cutting-edge technology into one of the world’s most vital domains.

We’re backed by some of the world’s best venture funds and leading figures across AI, supply chain, and enterprise software.

About the role

We're hiring our first UX hire to establish user-centered design as a core discipline at didero. You'll own the entire UX function—research, design execution, and UX infrastructure—shaping how procurement teams interact with AI-powered automation.

This is a discipline-of-one role, but you won't be alone. You'll partner closely with the Head of Product who will provide strategic context, customer access, and decision support. You'll have autonomy on UX execution while collaborating on product strategy.

Please Note: This is a Hybrid role based in New York, NY.

What you’ll do

• Conduct user interviews, usability testing, and workflow analysis with procurement teams

• Create user flows, wireframes, high-fidelity mockups, and interactive prototypes

• Establish UX processes, tools, and standards from scratch

• Set up analytics and define UX success metrics aligned with business goals

• Build foundational design patterns and a basic design system

• Translate research into specs that guide engineering

• Balance depth with speed—ship pragmatically while maintaining quality

Working with Product:

• Product provides: Roadmap priorities, business goals, customer access, strategic context, and decision support

• You own: User research, design execution, UX strategy, and how users accomplish their goals
  You co-create: Feature scoping, success metrics, and tradeoffs

You’ll be successful in this role if you…

• Are strong across research, visual design, and strategic thinking

• Have product sense—you understand business/technical tradeoffs and design pragmatically

• Are fluent in Figma and can create high-fidelity mockups and prototypes quickly

• Have designed complex, multi-step workflows (automation, AI products, enterprise tools)

• Are self-directed but collaborative—you work autonomously but know when to seek input

• Can balance depth and speed—you know when 80% is good enough vs. when to polish

• Can articulate design decisions using research evidence and business impact

Qualifications

• 5+ years of UX experience in B2B SaaS, ideally shipping 0→1 products as the first or only UX personPortfolio demonstrating B2B/enterprise product work with case studies

• Proficiency in Figma and prototyping tools

• Understanding of AI/LLM product design patterns and human-AI interaction

• Experience establishing UX processes from scratch

Bonus Points For:

• Pre-Series A startup experience

• Familiarity with procurement, supply chain, or ERP systems

• Front-end development skills (HTML/CSS/basic JavaScript)

• Experience with design systems or analytics tools

What We Value

• We make the world feel smaller - We support each other and break down boundaries, both internally and for our customers

• We build supply chain magic - We push the boundaries of what technology can do and go above and beyond for our users

• We are lifelong learners - We move fast, embrace failure, and give feedback generously

• We show up -We’re scrappy entrepreneurs, no job is beneath us

• We BELIEVE! - We’re building a great, enduring company and we have fun doing it.

What We Offer:

• Competitive compensation and equity

• Medical, dental, and vision insurance

• Unlimited PTO — we trust you to take the time you need

• Monthly wellness stipend via ClassPass

• Tech equipment for your setup

• Catered lunches (for those in the office)