Comcast Retail Sales Intern (West Division)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview

Discover opportunities designed to set your career in motion! The Comcast internship program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.

Organization & Team Overview

We’re looking for a down-to-earth go-getter who can help customers sort through all the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.

Passionate about technology? Eager to learn new things? Excited to help customers and teammates? Then, lets get you ready for a shot at a career without limitations. Whatever your career aspirations, we’ve got it: on-the-job training, and benefits for every lifestyle.

We offer an amazing culture and experience for our employees, ranking in the “100 Best Companies to Work For” by Great Places to Work. Comcast for the 6th time has been named as a Top Company in the U.S. by LinkedIn. Not only is it a great place to work, it’s also one of the most unique, being named as a top 20 company on DiversityInc’s ‘Top 50’ List.

Role Description

At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions of customers every day. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.
 

What are some interesting problems the student will work on?

Assist in creating strategic incentives to help drive sales performance. This will require them to work across multiple functions such as retail leadership, operations, and finance. Work on content creation such as flyers to market the incentive, presentations for sales rallies, live broadcasts, and training programs.
 

Where can this student make an impact?

The student can make the biggest impact in helping optimize our recruiting and hiring process by helping support the Senior Retail Development Manager with recruiting, hiring, and onboarding. This will have a positive impact in enhancing our employee experience, delivering a positive customer experience, and help increase sales performance across all 40 company owned retail stores.
 

Job Responsibilities

Responsibilities include but are not limited to:

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.
• Assist in supporting our recruiting, hiring, and onboarding of new employees.
• Collaborate with retail leaders to help create content and deliver training to company owned retail store