SALES OPERATIONS MANAGER - 36000763

Requisition No: 847060 

Agency: Department of Lottery

Working Title: SALES OPERATIONS MANAGER - 36000763

 Pay Plan: Lottery Exempt Serv

Position Number: 36000763 

Salary:  $47,866.80 

Posting Closing Date: 03/03/2025 

Total Compensation Estimator Tool

SALES OPERATIONS MANAGER

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF DISTRICT 4 (JACKSONVILLE)

8206 Philips Highway - Suite #36

Jacksonville, FL 32256

*Open Competitive Opportunity*

**Anticipated Vacancy in April 2025**

 

 

 

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
  • Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

 

 

GENERAL POSITION DESCRIPTION:

 

This is a professional sales, administrative, and supervisory position. This position is responsible for planning, coordinating, and directing the activities of District marketing support personnel to maximize sales and service provided to Florida Lottery retailers and customers. This position may require travel.

 

ESSENTIAL DUTIES:

• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Plans, organizes, and directs internal office and warehouse operations.
• Trains and motivates office staff to improve the quality of their work performance.
• Directs the work of assigned Lottery Marketing Specialists and assists with district sales and marketing functions as directed by management.  Build lunch schedule for LMS staff.
• Monitors and evaluates performance of District Office customer service functions including ticket and merchandise sales, prize validations and payments, retailer contract administration, warehouse functions, and administrative office operations.
• Oversees and ensures the efficient operation of District vehicle fleet including adherence to preventative and routine maintenance safety inspections, and procurement of vendors.
• Monitors monthly vehicle logs, Non-Cash Fringe Benefit forms, and Monthly Mileage/Fuel logs to ensure compliance with Fleet Procedures.
• Oversees, coordinates, and supervises District Office facilities management.
• Develops, recommends, and implements internal operating procedures.
• Coordinates and oversees District office security to ensure the safety of personnel and accountability of Florida Lottery property and assets.
• Oversees District fiscal expenditure and procurement activities.

• Assists and coordinates the daily and weekly Fortune opening and closing procedures such as opening the safe, preparing the cash drawer, counting cash, maintaining the instant ticket log, preparing and checking the printer, enabling an