Director of Risk Management

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Summary
Reporting to the SVP and General Counsel, provide strategic oversight for the development, controls, and mitigation strategies related to risk management. Provide managerial, administrative, and legal support in achieving FHCSD goals and objectives related to risk management.

Job Description

Job Roles

• Effectively maintain Workplace Violence Prevention Plan and proactively look for improved preventative measures to reduce risk.
• Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
• Identify potential risks for patients and staff through monitoring the risk assessment process in gathering data via ongoing discussions and meetings with front line and management staff.
• Ensure effective system for reporting, tracking, and analyzing data for continuous improvement and risk mitigation.
• Monitor appropriate follow-through on Incident Reports (IR) both employee and general.
• Participate in Clinical Outcomes Program and work toward meeting organizational targets for all established metrics.
• Develop and build long-term plans for improving and maximizing safety, effectiveness and efficiency.
• Educate and inspire best practice by effectively working with management, VP, Regulatory and Clinical Compliance.
• Provide directives related to developing, reviewing, and conducting analyses related to strategies to maximize safety, effectiveness, and efficiency.
• Point of contact in the development of policies, procedures, and processes that reduce and/or mitigate FHCSD potential risk management exposures.
• Analyze, aggregate, and report key risks, controls, and mitigation strategies.
• Implement measures to prevent and minimize losses due to accidents, injuries and other incidents.
• Establish standard processes for data tracking, and relevant policy deadlines.
• As subject matter expert, advise leadership and management on the mitigation of strategic, operational and compliance/legal risks.
• Evaluate and implement upgraded technology (Workday) platform.
• Evaluate information related to any aspect of healthcare services that may expose FHCSD to risks related to safety issues that impact financial factors.
• Effectively conduct analyses in working to reduce facility risks in promoting patient safety.
• Responsible for ad hoc issues that may arise related to risk management.
• Perform other duties as assigned.

Education/Certifications/Licenses/Registrations

• Bachelor’s degree required, Master’s degree preferred (MPH, MBA, RN or closed related/applicable).
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Certified Risk Management Professional (RIMS-CRMP or CRM) highly preferred.
• Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language)

• 5 years of related experience within a healthcare environment required.
• Thorough understanding of risk management methodologies, and risk assessment techniques.
• Strong understanding of relevant laws, regulations, and industry standards related to risk management.
• Knowledge of compliance and legal practices and techniques, including performance management and employee development.
• Exceptional organizational skills, attention to detail, time-management skills, and stro