Sr Solutions Architect, Unified Commerce Solutions

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Senior Solutions Architect, Unified Commerce Solutions

Location: Dallas, TX or Akron, OH (Hybrid)

Open to Remote

POSITION SUMMARY:

The Senior Solutions Architect, Unified Commerce Solutions is Signet's most senior architecture role within Unified Commerce, a director-equivalent individual contributor providing portfolio-wide technical leadership across the unified commerce ecosystem. The role establishes a single, durable architectural baseline across eCommerce, DOM, Store, Jewelry Services, and Customer Care platforms; sets architecture direction, standards, and target-state patterns; and informally leads the community of solution architects embedded in each domain to ensure coherent technical decisions across the portfolio. The Senior Solutions Architect partners directly with senior business and technology executives to align technology to customer experience priorities, and accelerates engineering throughput across the team by championing modern, AI-assisted ways of working. This role is intentionally an individual contributor: leadership accountability for delivery remains with the domain leaders, while this role provides the cross-cutting technical view that no single domain can.

RESPONSIBILITIES:

Portfolio Architecture & Target-State Strategy

• Own the cross-portfolio architectural view of Unified Commerce Solutions, including current-state baseline, capability-to-system mapping, integration inventory, and target-state architecture across a multi-year horizon.
• Define and maintain the Unified Commerce technical roadmap in partnership with domain leaders; identify what gets consolidated vs. composed across brands, channels, and platforms.
• Establish architecture decision records (ADRs) and decision-gate practices that capture options, trade-offs, rationale, and downstream impact.

Architecture Standards, Reference Patterns & Decision Governance

• Set and curate enterprise-aligned architecture standards, reference patterns, integration tiering, non-functional requirements, and quality bars used across all UCS domains.
• Maintain durable, low-friction architecture artifacts (e.g., C4 model views, integration inventories, capability maps) that are accessible to engineers, architects, and business partners alike.
• Drive consistent architectural rigor across domain solution architects without imposing unnecessary process.
• Serve as Unified Commerce Solutions’ primary point of alignment with Signet’s Enterprise Architecture team – bringing the UCS perspective into enterprise architecture activities, decisions, and roadmaps, and translating enterprise direction into coherent UCS standards, patterns, and execution.

Architecture Community Leadership (Informal / Matrixed)

• Provide informal, peer-level technical leadership to the solution architects embedded across the Unified Commerce domains; act as the connective tissue that aligns their work without owning their reporting line.
• Establish and run the Unified Commerce Architecture Community of Practice with operating cadence, working sessions, technical reviews, and shared artifacts.
• Mentor architects across the team on craft, communication, decision-making, and stakeholder engagement.

Strategic Initiative Architecture & Hands-On Engagement

• Provide deep, hands-on architecture leadership on a small number of high-impact, cross-domain initiatives where portfolio-level technical judgment is essential (e.g., CMS direction, platform modernization, large-scale integration changes).
• Translate approved business requirements into architectural specifications, integ