Summary:

The Executive Director of Clinical Services directs and oversees all clinical services at Rogers, ensuring the delivery of high-quality, evidence-based interventions. This role is accountable for the development and maintenance of effective supervision models that support the growth and development of clinical staff and ensure consistency in the delivery of care. This position will actively participate in evolving care models to meet the evolving needs of the community, including developing and implementing sustainable training programs. Furthermore, the Executive Director will maintain a thorough understanding of relevant licensing and regulatory requirements to ensure best practices in care delivery. This position will leverage leadership and expertise to advance the organization's mission through community engagement and collaboration. Ultimately, this role is accountable for ensuring all patients receive high-quality, evidence-based treatment that results in clinically significant outcomes. This position may oversee and support Regional Directors of Clinical Services, Directors of Clinical Services, psychologists, and clinical supervisors in their efforts to provide high-quality patient care across all levels of care.

Job Duties & Responsibilities:

Clinical Supervision & Staff Development

• Oversee and guide clinical staff: This includes providing supervision, promoting professional development, and ensuring appropriate supervision for all staff members.

• Train and mentor clinical leaders: Oversee the training of clinical supervisors and conduct formal training on relevant clinical topics.

• Monitor and address performance: Monitor clinical leader performance, address deficiencies, and ensure alignment with organizational goals.

Clinical Program Development & Oversight

• Oversee clinical services: Supervise clinical services across levels of care within area of responsibility (inpatient, residential, partial, intensive outpatient, or outpatient services).

• Support program operations: Assist managers in establishing goals to meet clinical quality standards, promote teamwork, and address employee concerns.

• Ensure quality of care: Facilitate the use of a continuum of care, monitor program utilization and outcomes, and develop plans for underperforming programs.

• Collaborate with stakeholders: Work closely with system clinical & nursing leadership, clinical program managers, medical staff, and community agencies to ensure seamless care delivery and program effectiveness.

• Program development: Engage in program development to create new programs or adjust current programs to meet patient need and demand.

Clinical Quality & Excellence

• Oversee quality of care: Ensure the delivery of high-quality, evidence-based care, including the appropriate use of manualized treatment protocols.

• Monitor clinical outcomes: Track patient progress and identify areas for improvement.

• Maintain high standards of documentation: Ensure accurate and complete medical records and adherence to regulatory requirements.

Regulatory Compliance & Quality Assurance

• Ensure compliance with regulations: Demonstrate understanding of Joint Commission and other regulatory agency standards.

• Maintain compliance: Ensure compliance of clinical care components and train staff on regulatory requirements.

Staff Development & Training

• Develop and maintain staff competencies: Develop performance standards, competency measures, and job descriptions.

• Support staff development: Assist in the development of orientation and in-service training programs to attract and retain staff.

Program Administration & Operations

• Support program operations: Assist in budget planning and management, participate in program development and evaluation, and contribute to the overall operational success of the department.

• Administrative responsibilities: Participate in committees, meetings, and other organizational initiatives.

• Recruitment and marketing: Assist in the recruitment and hiring process and participate in marketing and outreach efforts to meet community needs.

Promote a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills.

• Be open to change and actively support change.

• Be open to others’ ideas and points of view.

• Evaluate employees objectively and provide employees with periodic feedback.

Promote department goals as well as the mission of the ho