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Job Description

This field-based role reports to the BDIS Surgical Specialties (SS) National Vice President and is an integral partner to the BDIS SS Sales Leadership Team. This position will develop and execute the Strategic Plan for the US BDIS SS Pre-Op team.  This position will work in close partnership with the Sales, Marketing, and business leadership to support short and long-term business objectives.

Territory is central region to the west coast.

The role oversees a team of Pre-Op Account Managers in executing the BDIS Surgical Specialties value-added clinical support strategy. This role implements clinical programs and initiatives that differentiate the BD product portfolio based on improved patient outcomes and process enhancements which result in a lower total cost. The position is responsible for helping the organization better support customers through recommendations of best practice, collaboration with the sales team, facilitating education and the provision of effective conversion management and product implementation. The position broadly ensures appropriate clinical support across field sales organization with an emphasis on efficiency, effectiveness and cost containment.  This role must work collaboratively with the Sales Leadership Team and Regional Business Managers to assure Pre-op Account Managers (PAM) effectiveness and efficiency in the field, while striving to meet the overall business objectives and organizational goals. This role also collaborates closely with the other Pre-Operative Area Sales Director to ensure alignment on the PAM org  strategy, people management and business goals that will enable to be successful.

The role will assure the team is tracking to established goals in the most efficient and cost-effective manner and will provide guidance and a clinical perspective in our go-to-market customer approach for revenue growth and retention. This position will be responsible for leading overall management of clinical services and affiliated budget in support of product conversion activity which will drive overall revenue growth for the US Region.

Job Responsibilities :

This role is focused on, but not exclusively limited to the activities outlined below:

Performance

• Implements strategy to achieve regional and national objectives/goals as defined for the Pre-Op team

• Provides updates on strategy and execution to Leadership Team

• Leads special projects, Annual Strategic Review development, and annual capacity and budgeting planning relative to the organization

• Shares best practices with Marketing, Sales Team, Strategic Customer Group, and Business Platforms.

• Works with the National Vice President, Marketing, and Sales Training to develop strategies in providing effective and efficient conversion management, education, and overall support for the sales team

• Participates in the development of tools and/or collateral for the advancement of the clinical skills

• Works with the National Vice President and Area Vice Presidents to foster effective relationships with key vendors and provides both contractual, and clinical support

• Provides conversion management and product implementation support to the overall field sales organization

• Strategizes with the Leadership Team to improve processes and approaches for conversion management and product implementation

• Collaborates with Commercial Operations Team to develop and revise marketing materials as appropriate

• Provides sales support to National Account Managers (DNA’s) in large IDN/GPOs

• Shares best practices for product conversions and helps to build structure, process & documents

People/Process

• Works in concert with the Sales Leadership Team to ensure conversion management and product implementation processes are effective throughout the timeline from evaluation/validation to retention

• Develop a team with focus on customer excellence, servant leadership, and a growth-mindset

• Ensures support for the regional team in conversion management, validations, pre-sales engagements and account strategy

• Coordinates Pre-Op Account Manager training, including