Manager, Administrative Operations

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The Gordon Center - Medical Training Lab at the University of Miami/UHealth has an exciting opportunity for a full time Manager, Administrative Operations to work in Miami, FL. The Manager, Administrative Operations oversees office activities and services including the supervision of office staff to achieve maximum productivity and expense control. Develops procedures and policies for administrative activities, such as records maintenance, document preparation, mail distribution, reception, and other related internal operations.

Core Job Functions

• Ensures all administrative operations run smoothly and efficiently.

• Coordinates, plans and directs services which support the running of the department  

• Plans and coordinates the duties of staff in addition to analyzes complex administrative concerns. 

• Develops and implements department processes.

• Recruits and trains office support staff. 

• Manages staff in the day-to-day performance of their jobs. 

• Ensures projects, department milestones/goals are met and adheres to approved budgets. 

• Purchases and maintains office equipment and supplies. 

• Tracks and analyzes operational costs. 

• Coordinates delivery of office services with other departments. 

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. 

Core Qualifications

Education:

High school diploma or equivalent

Associates or Bachelor’s degree preferred

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• Ability to accurately prepare and maintain records, files, reports and correspondence.

• Ability to communicate effectively in both oral and written form.

• Ability to maintain effective interpersonal relationships.

• Ability to direct, manage, implement, and evaluate department operations.

• Ability to effectively plan, delegate and/or supervise the work of others

• Knowledge of business and management principles.

• General knowledge of office procedures and operations preferred

• Excellent oral and written communications skills preferred.

• Very organized and detail oriented preferred.

• Knowledge and familiarity with Microsoft Office preferred.

• Ability to accurately prepare and maintain records, files, reports and correspondence preferred.

• Ability to maintain effective interpersonal relationships preferred.

• Ability to process and handle confidential information with discretion preferred.

• Must be able to problem-solve complex issues preferred.

• Excels in a fast-paced environment preferred.

Department Specific Functions

The Gordon Center for Simulation and Innovation in Medical Education is recruiting for a Manager, Administrative Operations to assist the Assistant Director of the Gordon Center and Director of its largest training division of Prehospital and Emergency Training.

• The Manager, Administrative Operations leads the broad scope of executive support-related activities and/or special projects for top-level leadership and their functional area(s) to facilitate the efficient operations of the office and function.

• Responsible for schedule management, office management, travel arrangements, communications, information preparation, and data management.

• This role represents the executive and their interests to others.

• The Manager, Administrative Operations has delegated authority regarding matters of significance. The Manager, Administrative Operations also assists in the development initiatives and relationships with donors.

• Reports to and supports top-level leadership (Executive Director and above) and their division(s) with high-level executive support.

• Acts as executive liaison and advises others of the executive's ac