Senior Software Engineer, Desktop Foundation

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

ABOUT OUR DESKTOP ORG

The Desktop team builds high-impact applications that bring the power of Box’s content platform directly to users’ Windows and macOS devices. Our apps help users seamlessly access, edit, and collaborate on cloud-based documents with the familiarity of local tools and native OS integration. With millions of weekly active users, we are a core part of Box’s product experience. The Desktop org is made up of around 40 engineers, split between the United States and Poland.

The Desktop Foundation team manages the critical infrastructure, tooling, and core SDKs that keep the Desktop org productive. We’re responsible for CI/CD pipelines, test infrastructure, developer tooling, release automation, and backend services that process error logs and support product health insights.

WHY BOX NEEDS YOU

We’re looking for a DevOps-minded engineer to help us build, maintain, and improve our CI/CD pipelines, release processes, and monitoring infrastructure. This includes core product components like metrics and logs collection for monitoring and diagnostics. You’ll work closely with and to support other software engineers to ensure we can confidently ship and manage features in production. You’ll thrive in this role if you’re passionate about creating scalable, reliable developer workflows and release pipelines, enjoy digging into build and test systems, and want to drive improvements that enable dozens of engineers to ship with confidence.

WHAT YOU’LL DO

• You’ll work out of our Redwood City office, working next to half of our Desktop Foundation Engineering team.
• Collaborate with and learn from the Desktop Foundation team of talented engineers in our Redwood City, California and Warsaw offices.
• Join daily stand ups to update and coordinate with other engineers and managers on the team.
• Work collaboratively across various teams—both engineering-focused as well as cross-functional—to enhance tools/frameworks that empower all members in delivering high-quality enterprise-grade products.
• Engage in constructive peer reviews where you can share insights on each other's code.
• Create clear documentation around technical designs/processes that fosters understanding among all team members.
• Explore various design options while sharing insights into their advantages/disadvantages with your colleagues.
• Work with a variety of systems from CI systems to tiered release systems, metric ingestion to automation frameworks, to tackle the top problems impacting team productivity.
• Work with virtual machines and build infrastructure automation to streamline and deliver a reliable platform for engineers to run their tests.
• Own or co-own team projects where you are the technical leader. This will include owning project goals and delivery as well as maintaining a high bar for modular, maintainable, and testable code.
• Investigate the pain-points in our development processes and systems.  Then help prioritize and fix them.
• Develop metrics, alerts and reports that help monitoring the health of our infrastructure systems.

WHO YOU ARE

• You have at least 5 years of experience in development or operations.
• You possess proficiency in modern programming languages such as Python, Java, or Go along with an understanding of software design principles.
• Experience using contemporary testing frameworks/methodologies
• A collaborative spirit is essential; we appreciate individuals eager to support others in successfully shipping cod