Market Service Technician

Department: Cuyahoga Cap Labor 164010

Employment Type: Full Time

Location: North Ridgeville Maintenance Shop

Reporting To: Joshua Phillips

Compensation: $21.00 - $23.00 / hour

Description

The Market 24/7 Service Install Technician will travel in company vehicle and be responsible for maintaining all market installs up to and including:

• Market Build, plumbing repair, electrical repair, millwork repair, cooler repair, light Fixture repair, coffee equipment eepair. 
• Preventive maintenance while on site will be performed as well on coffee equipment and condensing units. These being the main focus of the preventive maintenance. 
• Responsible for maintaining ice/water machines in the field and be proficient in the sanitizing process of the ice machines. 

Essential Duties & Responsibilities

• Providing service and customer support during field visits or dispatches. Managing all on site repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions, Work with manager to oversee the stock parts in company vehicle and warehouse, track and report when they need to be replenished.
• Be able to diagnose, assess equipment repairs, and travel to markets for emergency repairs.
• Work with project managers, warehouse manager, install team, and supply all with materials needed to complete the repair or replacement of equipment.
• Work with manager in prepping equipment for installs, including coffee machine setup.
• Work with Market 24/7 team to resolve any repair issues. 
• Install Market 24/7 buildout – setting millwork, countertops, slatwall and equipment.

Job Requirements

• Minimum of 3 years progressive work experience in related area.
• Experience with electrical, plumbing, refrigeration, carpentry and safe food handling. 
• Strong organizational, interpersonal, communication, problem solving and analytical skills.
• ServeSafe Certified
• Exhibits leadership ability.
• Strong sense of ownership and follow through.
• Must be able to pass DOT.
• Chauffeurs License (MI and PA only).
• Personal values align with the company’s values and culture.
• Exhibits flexibility in completing assignments in a growing / dynamic environment.

Physical Requirements:

• Ability to lift 75 lbs. 
• Climbing in and out of vehicle.
• Climbing up and down ladders 
• Loading and unloading equipment from vehicle
• Bending, stooping, pulling / pushing, and twisting required.
• Ability to travel to client sites as required
• Rare overnight stays out of state within our territory – per diem included

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Continental reserves the right to add or delete duties and responsibilities at the discretion of Continental or its managers.  This job description is intended to describe the general level of work being performed.  It’s not intended to be all inclusive.  Due to the nature of this role the candidate must be able to work all shift and have weekend availability. Candidate must be willing and able to work in varying conditions.

Continental is proud to be an Equal Opportunity Employer.

Benefits

 We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that. 
 
 • Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program. 
 • Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program. 
 
 Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events. 
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