Food Service Associate Manager

Online applications must be received before 11:59pm on:

October 1, 2025

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1246-YN_ADMINPRO - Food Service Associate Manager

Business Title:

Food Service Associate Manager

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

As a key member of the Hillside Café team, you’ll play a vital role in creating a clean, efficient, and welcoming environment for every guest. Under the guidance of the General Manager, you’ll lead by example—ensuring friendly, courteous service while directly supervising a dedicated team. You’ll be responsible for hiring, scheduling, training, evaluating, and coaching staff to help them thrive. You’ll also take charge of maintaining and troubleshooting our integrated cash register system, keeping operations running smoothly. Most importantly, you’ll help foster a positive, productive, and harmonious workplace where everyone feels valued.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $4,508.70 - $6,763.06 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
 

Required Qualifications

• A Bachelor’s degree in hotel and restaurant administration, institutional management, business administration or closely related field and two (2) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.

• Previous experience supervising multi-unit operations that reflect operational depth and breadth in scope and concept. 

• Strong leadership skills, organizational abilities, and supervisory experience. 

• Must possess a Washington State Food Handler’s Permit or be able to obtain within 14 days of employment.  

• Must be able to work a flexible schedule including evenings and weekends. 

• Experience in developing and maintaining operational policies and procedures. 

• Experience administering budgets, monitoring expenses, ensuring equipment maintenance, and maintaining inventories.

Preferred Qualifications:

• Experience with CBORD FSS software 

• Experience in the use of computerized systems and point of sales cash register systems to accurately track sales data. 

• Experience with scheduling software system to manage and maintain work schedules for 100+ employees.  

• Excellent communication and customer service skills. 

• Experience effectively working in a team environment. 

• Experience managing operations and personnel in a College/University environment. 

• Experience with food cost control. 

• Experience with labor cost control. 

Area/College: Student Affairs
Department Name: Dining Services
Location: Pullman, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.