Jobs and Careers

Director of the Enterprise Project Management Office (EPMO)

Miami Lakes, United Statesfull_timeVerifiedPosted 22 Apr 2026

About the role

This is a hybrid position located in Miami Lakes, FL. SUMMARY: The Director of the Enterprise Project Management Office (EPMO) is a strategic leadership role accountable to execute strategy driving enterprise-wide project and product portfolios delivery and value realization. Reporting to the Head of the SMO, this role oversees a team of portfolio managers aligned to key domains--Payments, Functional Areas (Corporate Finance, Chief Investment Office, HR, Legal, etc.), Sales & Revenue Generation and Risk & Compliance--as well as a Senior Program Manager focused on complex strategic initiatives and a Resource Manager overseeing Project Managers and Business Analysts. The Director will also lead the adoption of a modern product operating model to enhance business agility and customer value.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

Strategic Alignment for Execution and Portfolio Oversight
Lead and manage the bank's enterprise project portfolios, ensuring alignment with bank strategic goals and measurable business outcomes.
Supervise four portfolio managers responsible for distinct business domains, ensuring prioritization, capacity planning, and value delivery.
Serve as a key advisor to the Head of SMO and C-suite stakeholders on project portfolio performance and health, investment alignment, and execution risk.
Program and Change Delivery
Provide direct oversight of the Senior Program Manager to ensure the successful execution of the bank's most complex, cross-functional, and high-value programs
Drive governance, structure, and performance tracking across all portfolios and initiatives under the EPMO umbrella.
Champion enterprise change initiatives in collaboration with the Change Management function under the SMO.
Resource and Capacity Management
Oversee the EPMO Resource Manager and ensure effective deployment, development, and utilization of Project Managers and Business Analysts
Foster a high-performance culture focused on delivery excellence, continuous improvement, and professional growth
New Ways of Working
Collaborate with business and IT leaders to redefine governance, roles, metrics, and funding models that support product lifecycle management.
Support capability building for agile delivery, and cross-functional collaboration.
Governance, Reporting and Stakeholder Engagement
Establish and maintain enterprise-wide project and portfolio governance standards.
Deliver a unified bank portfolio health dashboard, investment performance reporting, and OKR/KPI tracking to Head of SMO, executives and regulatory stakeholders.
Facilitate communication between executive sponsors, functional leaders, and delivery teams to drive decision-making and remove blockers.
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.

EDUCATION
Bachelor's Degree in Business Administration, Finance, Information Systems, or related field Master's Degree or MBA preferred
EXPERIENCE

15+ years of progressive experience in project/program/portfolio management
Proven track record leading enterprise-level portfolios and large-scale transformations
Experience managing cross-functional teams and interfacing with C-suite stakeholders
Experience with enterprise tools such as ServiceNow SPM, Jira, and/or Smartsheet preferred
Demonstrated success leading an organization through a transition to a product operating model preferred

CERTIFICATES, LICENSES, REGISTRATIONS

Certifications: PMP, SAFe, or equivalent. preferred

KNOWLEDGE, SKILLS AND ABILITIES

Strong understanding of both project and product management methodologies (Agile, Waterfall, Hybrid).
Strategic and systems thinking.
Strong leadership and team-building skills.
Financial and business acumen.
Executive presence and