General Manager

LEGENDS GLOBAL  

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

Legends Global is seeking a dynamic and results-driven General Manager to lead all Food & Beverage (F&B) operations for the Staten Island FerryHawks at SIUH Community Park. This role is responsible for the operational excellence, and financial performance of all concessions, premium hospitality, catering, and special event F&B services within the venue. The General Manager will drive guest experience, revenue growth, and team development while ensuring best-in-class service standards. The ideal candidate is dependable, proactive, and thrives in a lively, team-oriented atmosphere, with a passion for leading teams and creating enjoyable experiences for fans and visitors.

ESSENTIAL FUNCTIONS 

• Lead and oversee all day-to-day F&B operations across all hospitality spaces including concessions, suites and clubs. Includes none game day events and catering.
• Develop and execute strategic plans to drive revenue growth, profitability, and per-cap spending.
• Ensure exceptional guest experience through quality food, service efficiency, and innovative offerings.
• Manage financial responsibilities, including budgeting, forecasting, and cost controls.
• Recruit, train, and develop a high-performing team of managers, supervisors, and hourly staff.
• Implement and maintain Legends’ operational standards, policies, and service protocols.
• Collaborate with culinary leadership to design menus that reflect local tastes and trends.
• Optimize staffing models and labor management to align with event demands and financial targets.
• Establish strong partnerships with the Client, venue leadership, and local stakeholders.
• Oversee inventory management, procurement, and vendor relationships.
• Ensure compliance with all health, safety, sanitation, and alcohol service regulations.
• Analyze sales data and guest feedback to continuously improve offerings and operations.
• Lead execution of game days, concerts, and special events with a focus on operational excellence.
• Drive premium hospitality experiences, including VIP areas, suites, and private events.
• Champion a culture of accountability, inclusivity, and continuous improvement across the team.
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management. 
• Adheres to the Legends Global and venue company policies. 
• Complete other duties assigned by management.
• Available to work none-traditional hours (Nights, Weekends & Holidays)
   

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Minimum of 5 years’ experience in a hospitality leadership position ideally within a stadium or sports and entertainment environment.
• Ideally bachelor’s degree in hospitality management or equivalent.
• Stronge knowledge of food and beverage handling and safety practices.
• Ability to work in a fast-paced, high-volume environment.
• Strong leadership and emotional intelligence skills.
• Strong knowledge of food safety regulations, alcohol service laws, and operational best practices within a live event environment.

COMPENSATION

Competitive pay of $80,000 per year plus eligible bonus scheme, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. 

WORKING CO