Community Support Specialist

The work we do matters!

Hiring Agency:

Insurance - Agency 22

Location:

Lincoln, NE

Hiring Rate:

$21.420

Job Posting:

JR2024-00009862 Community Support Specialist (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

09-27-2024

Job Description:

The Community Support Specialist will act as our program's Regional Volunteer Coordinator for our Lincoln Region, which encompasses eight counties surrounding Lancaster county. This position has two core responsibilities. The first is to provide Medicare education to the public on an individual basis throughout the year and during Medicare's Open Enrollment. The second core duty of this position is to coordinate region volunteer activities to include recruitment and training of new volunteers, provide outreach and education to the public via speaking engagement, booths, and classes, and promote the Nebraska SHIP and SMP by engaging in partnership building activities within the community.

 

Job duties

- Provide one-on-one Medicare education to the public via in-person, phone, or web based tool

- Provide office support to ensure program meets program goals, including answering calls into our hotline, being available to help walk

-in traffic, and other duties as necessary Coordinate Region Volunteer Activities to include but not limited to: Recruitment and training of new volunteers

- Offer volunteers support in addressing questions about Medicare and related topics

- Provide outreach and education to the public in speaking role

- Promote/build Nebraska SHIP and SMP network through public engagement

Requirements/Qualifications

Minimum Qualification: Post high school coursework/training in social work, human services, public administration, human development, social sciences, psychology, public relations or related field.

 

Preferred Qualifications: Experience with Medicare, Medicaid, or other health insurance. Experience in volunteer or team coordination. Experience in training/teaching/coaching a complicated or detailed topic.

 

Other: Regular and reliable attendance required.

Knowledge, Skills and Abilities

- Able to speak publicly

- Must be able to work within a team and collaborate, but also be able to work independently

- Strong attention to detail

- Skilled in researching and understanding complicated information and helping others understand in simpler terms

- Comfortable with using a computer including navigating programs and Online tools and processes

 

Benefits

Look at what we have to offer! 
• 13 paid holidays 
• Vacation and sick leave that begin accruing immediately 
• Military leave  
• 156% (that's not a typo!) state-matched retirement  
• Tuition reimbursement  
• Employee assistance program 
• 79% employer paid health insurance plans
• Dental and vision insurance plans  
• Employer-paid $20,000 life insurance policy  
• Public Service Loan Forgiveness Program (PSLF) through the Federal government 
• Wide variety and availability of career advancement as the largest and most diverse employer in the State 
• Opportunity to be part of meaningful work and make a difference through public service 
• Training and Development based on your career aspirations 
• Fun, inviting teammates  
• A safe and secure environment  

At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority.  Apply to join our team today!

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and pr