Food & Beverage Manager

Omni San Francisco

Set amid the iconic charm and sweeping views of San Francisco, the Omni San Francisco Hotel offers a refined escape for both leisure and business travelers. Located in the heart of the Financial District, just moments from Union Square, the Embarcadero, and the city’s most celebrated attractions, our four-star hotel seamlessly blends timeless luxury with contemporary style.


Guests can relax in beautifully appointed accommodations featuring plush comforts and elegant design, savor locally inspired cuisine at our signature restaurant, or enjoy a handcrafted cocktail in the warmth of our inviting lounge. Business travelers will appreciate our state-of-the-art meeting spaces, personalized service, and convenient access to major corporate offices and transportation hubs.


Whether you’re here to explore San Francisco’s renowned culinary scene, stroll through its historic neighborhoods, or host a productive business meeting in a setting of sophistication, the Omni San Francisco Hotel provides the perfect balance of comfort, service, and location.


We are equally dedicated to creating a culture of warmth, respect, and growth—where associates are empowered to deliver exceptional service, create memorable moments for our guests, and grow personally and professionally as part of a team that takes pride in genuine hospitality.


Discover a destination where classic elegance meets modern convenience — and every stay feels uniquely San Francisco.


The Food and Beverage Manager plays a pivotal role in overseeing the daily operations of all food and beverage outlets, Monte’s Restaurant, Monte's Bar, in-room dining, and hotel banquet functions. This position places a primary focus on the management and execution of banquet operations while also ensuring the smooth operation of all other outlets. The manager will supervise staff, coordinate events, and ensure that food and beverage services meet the highest standards of quality, consistency, and guest satisfaction. Additionally, they will work closely with other departments to maximize financial performance, enforce Omni’s standards and policies, and deliver exceptional service in all areas.
Banquet Operations Focus:
• Banquet Function Management: Oversee all aspects of the execution of banquet functions, ensuring flawless service delivery and meeting guest expectations for events, conferences, and meetings.
• Setup Coordination: Ensure banquet and meeting spaces are set up according to specifications, assisting banquet housemen with setups as necessary to ensure smooth event flow.
• Supervision of Banquet Staff: Directly supervise and coordinate the Banquet team during all events, ensuring they provide top-notch food and beverage service.
• Post-Event Operations: Supervise clearing, post-function cleanup, and maintain cleanliness and organization after each event. Ensuring all post event reporting is complete to include banquet checks, captains report and daily summary.
• Adherence to Standards: Maintain consistency in meeting and exceeding established service standards for all banquet functions, ensuring high quality and efficiency.
• Event Coordination: Collaborate closely with the Director of Catering and Conference Services, F&B Management Team, and other departments to ensure seamless event execution.
• Problem Resolution: Address any concerns or guest complaints related to banquet functions promptly, ensuring full guest satisfaction.
• Equipment Maintenance: Monitor the condition of banquet equipment, reporting any necessary repairs or maintenance to the F&B Management Team.
Food and Beverage Outlets and In-Room Dining:
• Outlet Management: Oversee the operations of the Monte’s Restaurant, Monte’s Bar, and other food and beverage outlets, ensuring each maintains high standards of service, cleanliness, and quality.
• In-Room Dining Supervision: Manage in-room dining services, ensuring that guests receive prompt, efficient, and courteous service. Maintain high standards of quality for food preparation, presentation, and delivery.
• Staff Training and Development: Lead and train staff across all food and beverage outlets, including in-room dining, to ensure they are knowledgeable, well-prepared, and able to deliver exceptional service.
• Guest Experience: Ensure maximum guest satisfaction by monitoring the service and atmosphere of all outlets and taking immediate action to address guest concerns.
• Menu and Service Oversight: Work with the culinary team to ensure that all outlets, including in-room dining, offer a diverse and appealing menu. Regularly review the menu offerings for quality and innovation.
• Sales and Upselling: Encourage sales and upselling techniques across all outlets, including in-room dining, to enhance guest experience and increase revenue.