Associate Project Manager

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs

Benefits - We care about your well being

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Job Description

The Associate Project Manager reports to the Enterprise & Governance PMO Operations Manager. This role supports functions that drive the success of the technology and services related to various business processes that align with the City’s technological strategic priorities and future-state agile, digital city experience. Working primarily with Enterprise & Governance’s more senior Project Managers and Business Analysts, the Associate Project Manager learns to collaborate with cross-functional technology teams and business process stakeholders, executing supportive tasks on technology related business process initiatives from planning and scoping through implementation, reporting, testing, and continuous enhancement. As a member of the Enterprise and Governance PMO, the Associate Project Manager is expected to uphold the organization’s mission and contribute positively to a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within the Enterprise and Governance PMO.

Essential Functions

Project Management

• Responsible for all aspects of small scope projects over the entire life cycle (Initiating, Planning, Executing, Monitoring/Control, Closing).
• Assist with managing and delivering projects according to the agreed project scope and resource plans.
• Assist with overseeing the management of activities of the project delivery teams to ensure deliverables are being completed to defined expectations (within the base-lined cost and schedule).
• Maintain frequent and detailed communication with all members of the team to ensure alignment.
• Manage changes to project scope.
• Proactively manage foreseen project risks and mitigate issues as they arise, implementing corrective actions as needed.
• Manage project administration tasks such as updating project plans and sending status reports.
• Lead the project post-mortem process to maximize learning from all projects during and after the execution, carrying out internal reviews with delivery teams and actively seeking feedback from the customer.
• Support other Project Managers by taking on supervised support tasks on larger projects.

Relationship Management

• Establish and nurture collaborative relationships with customers and central OIT areas related to specific business processes being managed and serve as primary point of contact for IT coordination of services, communication, and planning around those business processes.
• Gain an in-depth understanding of OIT’s processes and requirements.
• Monitor, evaluate, and regularly