Senior Manager, Product Development (Food and Beverage)

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

The Royal Caribbean Group’s Royal Caribbean International brand has an exciting career opportunity for a full time Senior Manager, Product Development (Food and Beverage) reporting to the Director, Product Development.

 

This position will work onsite in Miami, Florida

 

Position Summary:

 

In this position, you would be responsible for managing and supporting the people and teams that ideate and deliver high quality Food and Beverage (F&B) products for our guests. This horizontal role champions the product strategy and vision to every stakeholder and partner, ensuring the Royal Caribbean International F&B experience is manifested through amazing vacation products.

You would lead the implementation and execution of all new F&B concepts, experiences, activities, dedicated spaces and programming for Royal Caribbean International. This entails managing various strategic rollout efforts for new build, modernization efforts for our current fleet and private destinations. You would lead all the elements of the guest experience, from brief, through design and execution ensuring that concepts are brought to life in line with the strategic goals and with a full understanding of feasibility (operational and construction). To be successful, you must work collaboratively with other teams including Product Development and Innovation, New Build, Fleet Modernization, Operations, Design, Marketing, Digital, Sales, Risk Management and Revenue Management.

 

Essential Duties and Responsibilities:

 

Product strategy:

• Provides ongoing leadership for the strategic direction of the F&B product/experience. Ensures strategic alignment between all stakeholders and partners throughout the product development process. 

 

• Provides guidance over the strategic direction for F&B through the new concepts and experiences. Partners and collaborates closely with key stakeholders from the various departments across the organization to understand how to adapt and evolve the strategy as necessary. 

 

• Develops concepts that enhance the guest experience and creates meaningful differentiation. 

 

• Leads the F&B product innovation process to define the Brand’s approach, strategy, idea generation, organizational buy-in, and final concepts for new guest experiences.  

 

• Partners with the Insights and Analytics teams to develop research plans that result in uncovering of new and relevant F&B insights. Analyzes diverse data sources to make data driven recommendations for strategies and concepts. 

 

• Partners cross functionally to gain alignment on strategic vision / direction and concepts. 

 

• Oversees and collaborates with development teams to ensure F&B product offerings, concepts, and strategies are implemented effectively. 

 

Product definition: 

• Provides direct leadership with all partners and stakeholders ensuring that the products being created for Royal Caribbean International are viable, feasible and desirable for our guests. In addition, fosters a highly collaborative team dynamic and approach that connects various disciplines from the brand, New Build and all partners to ensure a successful product.

 

• Ensures that concepts are marketable, drive guest satisfaction and ultimately drive revenue.

 

• Manages all aspects of design and execution while continually enhancing our products.

 

• Creates stories (in the form of presentations) outlining the business environment, current product positioning, competitive landscape, insigh