Administrator - Clinical

The Department of Otoloaryngology is seeking an Administrator - Clinical.  The Administrator is responsible for collaborating with the Department Director, EVD, and others, for the strategy, oversight and implementation of the day-to-day operations of the Department, with the exceptions of those policies, practices and activities that directly involve professional medical judgment. The administrator derives authority from and is directly responsible to the Director, EVD, and SOM and/or JHH Executive leaders.

For the Department of Otolaryngology, the Administrator will organize the clinical practice via multiple clinical divisions representing the full array of otolaryngology- head and neck surgery subspecialties. The Administrator, in conjunction with the Department Director and EVD plans, directs, monitors, coordinates, controls, and evaluates the operations of the department’s clinical, academic and research programs and activities, except those directly involving professional medical judgment. The Administrator develops, recommends and implements the department’s operational plan and will assist the department in determining its immediate and long-term strategic plan. The Administrator is responsible for maintaining liaison with all levels of administration of the School of Medicine and the affiliated hospitals utilized by the department’s faculty.

The Administrator assures the department’s satisfactory compliance with the rules and regulations of the JHH-JHHS, JHU-School of Medicine, Bayview Medical Center, Suburban, and other clinical practice sites. The position requires an awareness of national health care and research trends, policies and issues. Dissemination of material on matters relating to the governance of departments in an academic medical center, and the development and maintenance of comprehensive faculty management information and reporting systems.

Specific Duties & Responsibilities

• Manage/Oversee all personnel issues for the department including appointment and salary package development for faculty, and the non-faculty staff in the department’s clinical, academic and research activities. The scope of activities include: representing the department activities such as budgeting, grants and contract administration, faculty, house-staff and personnel recruiting. Space management and analogous Hospital activities including physician credentialing and appointment process. Finally, the administrator directs the department’s professional fee billing office and assists physician directors in managing the staff in the clinical areas.
• Works closely with the Director, EVD, and other leaders, as required, to coordinate medical and non-medical policies and practices. Overall, the administrator is responsible for oversight, maintenance and growth of department clinical, research and educational operations.

The administrator has major responsibility in the following areas

• Personnel.
  

• Creates strategic vision for retention and recruitment of personnel, with other key stakeholders.
  

• Devises and supports the systems needed for recruitment, development, evaluation, and retention of medical personnel.
  

• Approves non-physician positions in accordance with strategic vision. Advise and oversee systems related to the development of job descriptions, recruitment/hiring, orientation/training, salary administration, performance appraisal, termination and grievance process of non-physician personnel.
  

• Acts as a final arbitrator for non-physician personnel, both management and non-management.
  

• Identifies, evaluates, selects and administers fringe benefit packages and other compensation items.
  

• Oversees wellness measures for the staff and administrative personnel.

General Non-medical Management

• Ensures the provision of affordable health care services by the acquisition, utilization, and organization of resources (human, financial and physical). Develops improved management techniques and practices.
  

• Oversees and accountable for clinical operations. Provides direction to supervisory personnel in establishing department philosophy and objectives related to staffing and performance standards, policies and procedures, job classifications, and compliance with government regulations.
  

• Manage communication that informs staff of corporate policies and major decisions. Initially handles complaints from clients such as services and billing, among others, and refers problems to appropriate personnel.
  

• Collaborates with and accountable for projects with non-medical professionals, such as attorney and accountants and approves of legal procedures in concert with