Security Professional - Residential Front Desk

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Professional - Residential Front Desk in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Residential and more .

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a distinguished residential location, you will be the first point of contact for residents and guests, providing a welcoming and professional presence. Your primary responsibilities will include monitoring access, verifying credentials, and responding to inquiries with exceptional customer service. You will help to deter security-related incidents by maintaining a visible and attentive presence at the front desk, while also assisting with communication and coordination during any incidents or emergencies. This role is ideal for individuals who thrive in a people-focused environment and are committed to upholding Allied Universal’s values of agility, reliability, and integrity. Join our team and contribute to a caring culture that puts people first, working together to create a secure and supportive community atmosphere.

Position Type: Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeFri08:00 AM - 08:00 PMSat08:00 AM - 08:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to residents, guests, and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the residential location, verifying identification and/or credentials as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences.
• Communicate professionally with residents, guests, and property management to address inquiries and/or concerns.
• Assist with emergency response activities as appropriate, coordinating with Allied Universal management and local authorities as needed.
• Observe and report any suspicious activity or security-related concerns to the appropriate personnel.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required