Fleet Manager

Description

POSITION SUMMARY: The Fleet Manager will be an excellent communicator and team player who will ensure all drivers are properly dispatched while communicating any safety related issues or concerns, company updates/changes, and day to day activities with the drivers.  

REPORTS TO: Director of Logistics

SUPERVISES: Dispatcher(s) and Drivers

ESSENTIAL RESPONSIBILITIES: 

• Schedule drivers to make freight deliveries.
• Search and assign back hauls for drivers.
• Resolve disputes.
• Review drivers’ logs.
• Communicate with customers about freight details, delivery, or pickup times.
• Coordinate repairs with the shop supervisor.
• Keep track of transportation regulations and laws to ensure that truck drivers comply.
• Input information into dispatch software.
• Log customer shipping schedules and complaints.
• Provide feedback to drivers on performance.
• Maintain DOT compliant paperwork for all loads scheduled.
• Regular and timely attendance are an expectation of the position.
• Follow the 5S foundations for deploying lean production tools and processes.

EDUCATION AND/OR EXPERIENCE: 

• Ability to make independent judgement for back hauls and driver schedule management.
• Previous dispatch experience in a full truck load environment preferred.
• Experience and knowledge of DOT rules and regulations
• Experience/Ability to quickly learn software that will include DAT, Dr. Dispatch, PC Miler, and Microsoft Office products.
• Analytical thinking.
• Ability to multi-task, manage time, and have excellent interpersonal skills.
• High School diploma or equivalent required.
• Bachelor’s degree in Business Administration, Logistics, or related field preferred.
• 2+ years of experience in logistic or transportation industry preferred.

Requirements

COMPETENCIES:

• Self-starter that takes initiative with a high attention to detail
• Strong interpersonal, communication, and organization skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

• Physical Activity: Talking, hearing, repetitive motion, stooping, crouching, standing, walking, and lifting. 
• Physical Requirements: Sedentary work. Involves sitting most of the time.  
• Visual Acuity: ability to determine the accuracy, neatness, and thoroughness of the work assigned.  

CORE VALUES:

• Service- Striving to provide the best experience for our customers and suppliers by making intentional actions and decisions to benefit others.
• Organization- possessing a fanatical commitment to operating clean, consistent, and efficient facilities.
• Growth- dedication towards the continual improvement within our journey to become a better company.
• Pride- To be proud of, and believe in, out company and the products and services we provide.