Senior Program Consultant (m, f, d)

<h3>Your Responsibilities</h3> <p>We are looking for a new colleague to join our Campus Team in Berlin on a full-time/40 hours per week basis as soon as possible, who shares our vision of educational excellence and is committed to making a positive impact on the lives of our students and staff.<br/><br/><strong>Key Activities &amp; Responsibilities:</strong><br/><ul><li>Management of applications from EU and non-EU students from the initial inquiry to payment of tuition fees</li><li>Individual counseling of all prospective students via various channels, e.g. email, phone, MS Teams video calls, Face to Face</li><li>Explore possible career paths for students, matching with UE programs</li><li>Advice and raise awareness for international students on visas, immigration and compliance processes</li><li>Build sustainable relationships with potential students by creating common ground to gain trust and attract potential students</li><li>Lead or participate in webinars, on-campus events or campus tours</li><li>Provide excellent customer service to all students and all stakeholders in a timely and efficient manner, encouraging students to choose UE</li><li>Project a positive and professional image of UE at all times</li><li>Support the Head of Recruitment/Team Leader in day-to-day operations and process improvement as needed</li><li>Motivate other Program Consultants to achieve their goals and assist with questions regarding processes, program knowledge and closing challenging sales</li><li>Always be a role model for the other Program Consultants in terms of behavior and meeting/ exceeding their own goals</li><li>Assist in the training of current and new team members as needed</li></ul><br/></p> <h3>Your profile</h3> <ul><li>Relevant practical experience in sales and/or recruitment </li><li>Confident, highly intrinsically motivated, positive, organized, thorough and equipped with a “can do” attitude</li><li>You have the desire to constantly improve your skills to develop personally and professionally</li><li>Ability to multitask and prioritize in a fast-paced and goal-oriented environment</li><li>Great pleasure in advising and guiding young people on their path to university, especially with artistic or business-related degree programs </li><li>Strong communication and persuasive skills with a passion for making phone calls</li><li>Confident user knowledge in dealing with common MS Office programs</li><li>User knowledge in dealing with CRM systems is desirable</li><li>Enjoy working in an international company with very good verbal and written communication skills in both English and German </li><li>Further language skills are an advantage</li></ul> <h3>Why us?</h3> <ul><li>Opportunity to work with a great team in a dynamic and international environment</li><li>30 days of vacation</li><li>After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services </li><li>Various online language courses and opportunities to participate in online collaboration courses </li><li>Numerous campus events from the fields of art, culture, business and science</li><li>Opportunity to develop and implement new ideas and concept</li></ul><br/><strong>Interested? </strong><br/><br/>Then we look forward to hearing from you. Your application should include the following documents: CV, Cover Letter and References and possible start date.<br/> <br/><em>As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status.</em>