DEPARTMENT OF VETERANS' SERVICES

For Veterans and those who care for them.

ADMINISTRATIVE ASSISTANT

Job Location:

Arizona State Veterans' Home - Tucson
555 East Ajo Way
Tucson, Arizona 85713

Posting Details:

Salary: $16.50 to $19.80 hourly (DOE) 

Grade: 17

Closing Date: September 30, 2025

Job Summary:

Would you like to be part of an amazing team that helps Veterans thrive? At the Arizona Department of Veterans' Services (ADVS), we are committed to serving and honoring veterans, service members, and their families by ensuring that they receive the highest quality services so they can thrive for a lifetime!

We are looking for an outstanding Administrative Assistant.

Your rewards:
• The opportunity to receive a pension and healthcare benefits for a lifetime!
• Generous paid time-off benefits
• Wellness and employee assistance programs, and so much more!

Your Contribution:
• Provide the highest quality support services to veterans
• Participate in facility meetings, training sessions, and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
• Use and develop your potential within a supportive team environment

Job Duties:

• Coordinates and completes a wide variety of administrative support and secretarial functions, anticipating the needs of the Administrator and the Director of Nursing
• Handles sensitive issues tactfully and discretely while maintaining confidentiality
• Composes responses to routine correspondence
• Prepares confidential correspondence and handles other confidential matters
• Prepares a variety of reports
• Creates and maintains administrative file systems and records
• Maintains records for survey purposes
• Prepares agendas, attends meetings, take and transcribe minutes
• Conducts research and completes special projects to support the direct reports of the Administrator
• Orders office supplies and other items
• Assists in the recruitment process
• Schedules interviews and conducts reference checks/employment history verifications, and prepares hiring packets
• Maintains appointment calendar for the Administrator and the Director of Nursing Schedules conference rooms for internal and external use
• Coordinates training sessions and administrative meetings. Completes special projects as assigned by the Administrator or the Director of Nursing
• Receives and routes correspondence to appropriate staff for action
• Maintains a filing system to ensure that responses meet established deadlines
• Answers telephones, takes messages and responds to routine inquiries and requests

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Rules, policies, procedures of section and work unit
• Personnel Rules
• Complex secretarial functions
• Data gathering and summarization methods and techniques
• Project management
• Report preparation
• Knowledge of problem-solving techniques
• Safeguards for protecting confidential data

Skills:

• Verbal and written communication
• Customer service skills
• Problem-solving skills
• Organization and time management skills
• Attention to detail
• Computer skills

Abilities:

• To anticipate the needs of the Administrator and the Director of Nursing
• To prioritize business items for the attention of the Administrator and the Director of Nursing
• To take and transcribe minutes
• To prepare a variety of correspondences, logs, reports, presentations etc.

Selective Preference(s):

Previous experience providing administrative support to an executive leader

Pre-Employment Requirements:

Valid Arizona Driver's License is required. Employees who drive on sta