Sr Technical Program Manager

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Technical Program Manager provides support for both strategic and operational activities across our technology and product teams and will be responsible for key deliverables aligning to the Software Development Lifecycle (SDLC).

Essential Duties & Responsibilities

● Take ownership of, manage, and drive program execution, working and communicating with cross-functional development teams and stakeholders
● Work with product management to understand the business case including scope, strategies, the problem(s) we are needing to solve, business requirements and the costs/benefits
● Maintain program metrics, dashboards, and project statuses
● Work with the program team (and its various project team leads) to determine MVPs, milestones, and project schedule
● Drive the alignment for priorities and sequencing of work items against other work items within the program or other competing organizational priorities
● Manage the critical path of the program by identifying risks, devising and following through mitigation plans to ensure that the program/project stays on track, or is brought back on track in the event of delays or blockers
● Facilitate scrum events that serve as the connective tissue between Product and Technology groups, including scrum of scrums, pre-mortems, retros, etc.
● Create and maintain program artifacts such as project plans, communication plans, team agreements, decision logs, RACI matrices, roadmaps, etc.
● Ensure that teams are adhering to the SDLC processes in place, and collect feedback on process improvements. Support the implementation (or integration into the SDLC processes in place) of repeatable & predictable processes for initiation, tracking, governance, review and delivery of programs and projects
● Work with onshore and offshore development teams
● Other duties as assigned

Recommended Experience & Education
Minimum Years of Experience

• Typically requires a minimum of 5 years of related experience; or 3 years and an

• advanced degree

• Education Level Bachelor’s degree in Computer Science, Information Systems or related undergraduate degree or equivalent experience

Knowledge, Skills, & Qualifications
Required

● 5+ years of demonstrated success in Technical Program Management with large, complex, software design, development, deployment and support initiatives
● Responsible self-starter with a sense of urgency balanced by attention to detail
● Outstanding organizational skills and the ability to balance competing priorities.
● Strong communication skills to articulate technical matters to a broader, diverse audience, written and verbal
● Demonstrated problem solving and critical thinking skills
● Ability to leverage program management competencies to achieve desired outcomes and create process efficiencies
● Ability to create focused ideas and practices within an evolving work structure
● Ability to understand and decipher complex technical information and simplify it to illustrate the relevant concepts, processes or data
● Ability to analyze patterns of information and generate valuable insights
● Experience of maintaining program management metrics and effectively using in program management delivery
● Solid experience in building schedules, gathering requirements, an