STATE ATTORNEY'S OFFICE, 1ST CIRCUIT- IT SPECIALIST I - 21008194

Requisition No: 844286 

Agency: Justice Administrative Commission

Working Title: STATE ATTORNEY'S OFFICE, 1ST CIRCUIT- IT SPECIALIST I - 21008194

 Pay Plan: State Attorneys JAC

Position Number: 21008194 

Salary:  $50,000.00 

Posting Closing Date: 02/07/2025 

Total Compensation Estimator Tool

 

STATE ATTORNEY’S OFFICE, FIRST JUDICIAL CIRCUIT OF FLORIDA

* NOTICE OF AVAILABLE POSITION *

IT Specialist I – 2100-8194

Minimum starting annual salary $50,000.00

Commensurate with education and experience

 

Do you want to make a difference in your community?

 

Do you want a rewarding career?

 

Join the State Attorney's Office, First Judicial Circuit and be part of a dynamic team.  We have four counties in the First Judicial Circuit – Escambia, Santa Rosa, Okaloosa, and Walton. We are looking to hire a IT Specialist I in Pensacola, FL (Escambia). This is a full-time position – Monday to Friday, 8:00 a.m. to 5:00 p.m.

 

IT Specialists are assigned varied and specialized work within the IT unit. Specialties include research; analysis and improvement of workflow processes; programming, computer operation, maintenance and upgrades of software and hardware and customer support.

 

Work may require knowledge of the basic terminology, concepts, principles, practices and techniques of data processing and computer programming; data processing flowcharting techniques; mathematics; one or more computer programming language; methods of data collection and analysis; basic management principles; ability to think logically and to analyze and solve problems. Additionally, this work may require the development of rapport with user personnel to establish, maintain and promote user confidence in the use of data processing resources. This position may also include maintenance and upgrade of all computer software and hardware including physical moves.

 

IT Specialists provide the initial and final points of contact for user problem tracking and resolution in a timely manner. Answer incoming phone calls from computer users and troubleshoot and resolve users’ problems.

 

Candidates must have the knowledge to troubleshoot and perform routine maintenance and updates on hardware according to verbal or written instructions; develop and document standards for use, control, updating and maintenance of computer hardware and multifunctional automated office systems; create, maintain and edit multimedia materials and equipment; provide assistance agency-wide as it relates to the installation and implementation of automated office systems to include personalization of systems to correspond with the needs of the users; operate computer hardware or software according to verbal or written instructions including software such as word processing, spreadsheets, electronic mail and time management software;  facilitate access to necessary software applications; maintain optimal efficiencies of hardware and system software and all hardware and system software maintenance/support contracts; develop and implement standard configurations for hardware and system software and implement upgrades; and interpret technical information relating to computer programming and data processing and case management systems.

 

To successfully perform the duties of this position, candidates must have a professional demeanor, excellent communication skills, office experience, keyboarding skills and work well in a team environment.  Candidates must be highly motivated, extremely organized, and be able to handle confidential matters with the utmost discretion.  We are looking for self-starters who accept challenge