Backend Software Engineer (Python, Go)

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a motivated Engineer 2 to join our dynamic engineering team. This role involves hands-on development in Golang, secure service implementation, and collaborative software engineering. The ideal candidate will contribute to backend services, performance optimization, and secure coding practices while working closely with cross-functional teams.

Job Description

As an Engineer 2, you will assist in building and maintaining scalable backend services and APIs, with a focus on real-time and non-real-time data systems (NQL/GQL) and secure authentication services (USM KEY). You will collaborate with senior engineers, product managers, and DevOps to deliver high-quality software solutions that meet business and technical requirements. This role emphasizes secure development, performance tuning, and operational support within a cloud-hosted environment.

We are unable to provide sponsorship for this role now or in the future.

Responsibilities:

• Implement NQL and GQL services using Golang for real-time and non-real-time data processing.
• Develop and maintain secure authentication and encryption protocols in the USM KEY service.
• Collaborate with engineering, product, UX, and DevOps teams to understand requirements and deliver solutions.
• Participate in code reviews, knowledge sharing, and collaborative development practices.
• Assist in identifying, reproducing, and documenting software defects, especially within the Genome project.
• Support performance optimization and implement enhancements to meet project goals.
• Apply quality assurance practices to ensure software accuracy and reliability.
• Assist with production deployments, platform usage monitoring, and customer issue triage.
• Use tools to identify and mitigate production incidents within defined MTTR KPIs.
• Create dashboards to track business and operational metrics.
• Design and develop web applications resilient to backend or connectivity interruptions.
• Create reusable web components and self-contained microservices or APIs.
• Follow global design patterns, coding standards, and use content management systems as applicable.
• Refine and estimate new deliverables with guidance from senior team members.
• Engage with technical components of the Genome project including Golang, NQL, GQL, and USM KEY.
   

Qualifications

• Proficiency in Python or Golang
• Basic experience with Amazon Web Services (AWS): Familiarity with AWS services for managing and storing polled data in systems such as Transient Data Store and DX Data Lake.
• Basic understanding of GraphQL
• Basic knowledge of SNMP (Simple Network Management Protocol): Exposure to SNMP for network monitoring and management, supporting effective data collection.
• Basic experience with Concourse CI/CD: Understanding of continuous integration and delivery workflows using Concourse to support automated build and deployment processes.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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