Team Leader, FMCG Insights

Job Description

ABOUT THIS JOB 

The role is to manage and develop a team of insight analysts to ensure high client satisfaction through the timely delivery of high-quality analyses and recommendations.  

The Team Leader will need to negotiate and align with internal stakeholders from local NIQ teams in Western Europe and/or external clients to manage the clients’ expectations, as well as continuously upskill their direct reports to achieve advanced market and industry knowledge, data interpretation expertise, communication and storytelling skills. 

The role requires working on-site in Warsaw, Poland, 2 days/week. Remote work is available for the remaining days. 

RESPONSIBILITIES 

1. Client Service Delivery 

• Ensure services meet client needs, specifications, and company quality standards. 

• Partner with internal stakeholders and external clients to achieve short-, mid-, and long-term objectives. 

• Oversee task prioritization and maintain clear communication across teams. 

• Manage client expectations and consult with local market teams for feedback and project details.

2. Team Leadership & Development 

• Manage and develop direct reports to meet client requirements and demonstrate required competencies. 

• Set high performance standards; provide support, recognition, and feedback. 

• Drive engagement, motivation, and a strong team culture focused on exceeding client expectations. 

• Allocate work based on capacity, skills, and aspirations. 

• Set objectives, monitor progress, give feedback, and conduct performance reviews. 

• Foster knowledge sharing, recognition, and best practice adoption. 

• Develop top talent and ensure succession planning. 

• Participate in recruitment for the team and department. 

3. Strategic Alignment 

• Ensure that strategic objectives and KPIs are met within the team and department. 

• Collaborate with peers and supervisors to achieve common goals. 

A LITTLE BIT ABOUT YOU 

Leading people is your passion. You are an engaged, highly motivated individual who can inspire their team to deliver consistently great results and leverage their strengths to implement impactful approaches to your clients’ needs. You see the bigger picture, believe in embracing change, and go out of your comfort zone. You can spot talent, empower people, and support their development to the benefit of their team, their clients, and their own.  

QUALIFICATIONS 

• 2+ years' experience in people management - formal (preferred) or informal; experience with matrix organization or remote team management is an asset 

• Proven record of strong leadership competencies, passion for leading people, identifying talent, developing potential, inspiring and motivating to maximize performance and engagement 

• Proactive mindset, creativity, and strategic contribution to team strategy and growth 

• University degree in Marketing, Economics, Business, Data Science, or related field 

• Knowledge of NIQ data, tools, methodology, and ways of working is an asset 

• Prior experience and interest in FMCG/Retail in Western Europe markets is a big asset 

• Fluent communication in English - verbal and written (at least C1 level) 

• Experience working in a virtual environment and in a multicultural setting 

• Strong analytical mind, numerical skills and business acumen 

• High level of communication, negotiation, and client service skills 

• High level of project management and time management skills 

• Good expertise working with Microsoft 365 suite 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfoli