Accounts Receivable Analyst

Company Description

The Wonderful Company is committed to providing high-quality, healthy, and iconic brands, including Wonderful Pistachios, FIJI Water, POM Wonderful, Wonderful Halos and helping improve the lives of the people who live and work in the places where we operate. Ranked No. 1 on the 2025 PEOPLE® Companies That Care list and one of Fortune® magazine’s “100 Best Companies to Work For” in the U.S., The Wonderful Company is continually recognized for its dedication to the well-being of its workforce, their communities, and the planet. 

Grown in California’s Central Valley, Wonderful Pistachios is America’s best-selling snack nut and a smart, healthy choice for consumers around the world. We oversee every stage of the process — growing, harvesting, processing, and marketing — to ensure exceptional quality from our trees to your hearts. Each year, we proudly sort, grade, roast, flavor, and package billions of pistachios, delivering healthy products that support healthier lifestyles.

The Accounts Receivable analyst will ensure the timely collection of the transaction in our accounting records as well as managing deductions. This role requires the ability to correspond with the regional sales manager and other departments and teams throughout the company. The ideal candidate will be highly motivated, is a solution provider, is organized, demonstrates acute attention to detail, is analytical and will provide outstanding customer service on the phone and through written correspondence.

This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Job Description

• Make daily collection calls, send e-mail correspondence to the customer AP department or file claims in the customer web portal.
• Monitor customer account details for non-payment, delayed payment, and other irregularities.
• Send statements and invoice copies to outstanding customers
• Process daily chargebacks, identify, validate, disputes
• Minimize deductions by communicating the proper compliance procedures to the respective departments
• Work with the sales and trade management to coordinate and resolve client issues.
• Compile back up documentation for validation/disputes
• Identify and execute the necessary process adjustments
• Follow established procedures for processing receipts (ACH, wire, credit card, checks) using online bank access.
• Reconcile accounts weekly and monthly and investigate and resolve customer queries or discrepancies in receipts v. invoicing as need.
• Assist with the cash application of customer accounts,
• Organize a recovery timeline and initiate collection efforts.
• Communicate with the clients regarding invoicing issues and outstanding payments via phone and/or e-mail/ web portal.
• Assist department senior manager and other members of the department with ad hoc requests & special projects.
• Analyze aged receivable documents
• Assist with audit requests as it relates to AR.

Qualifications

• 5+ years of accounts receivable experience or combined equivalent of education and experience.
• 5+ years of experience with deduction research and reconciliation
• Must be professional, maintain a high level of confidentiality, and be able to handle multiple tasks simultaneously with speed and accuracy in a fast-paced environment
• Coordinate research to properly classify the deductions as valid or invalid
• Ability to think analytically, strategically, and execute problem solving measures as required.
• Possess strong negotiating, and decision-making skills.
• Proficient computer software and database skills. Oracle and Demantra knowledge a plus.
• Strong math, logical deduction, written and oral communication skills
• Able to deal with frequent change, delay, or unexpected events.
• Collaborates with sales and trade management teams to ensure timely resolution of deductions to classify as valid or invalid.
• Facilitate preparation and presentation of AR account reconciliations to identify and resolve complex customer account issues including short-pay, credits, unapplied payment, and system issues. Escalate issues to Senior Manager Accounts Receivable, sales or trade management team as needed while working closely with customer and internal partners.
• Manages key and complex customer accounts and performs day to day financial transactions verifying, classifying, computing, posting, and recording accounts receivable data.
• Intermediate knowledge Microsoft Excel, including the ability to create and edit spreadsheets and use pivot tables.
• Intermediate 10 key skills
• Knowledge of vendor compliance and routing guides
• Knowledge of vendor