Inspector - Heavy Equipment

Objective

This position is responsible for evaluating the condition of used equipment by performing visual and functionality inspections to support the growth of used equipment sales.

Responsibilities

Primary Responsibilities:

• Generate revenue by preforming accurate and detailed visual and functionality inspections on equipment at customer job sites and/or in-shop
• Coordinate and schedule inspections with customers and appropriate sales representatives
• Ensure all documentation is thorough and accurate, including pictures documentation as needed
• Provide customer service that meets or exceeds customer expectations
• Assist in daily sales and listings of Used Equipment Consignment Program
• Generate sales leads by determining customer needs and identifying equipment, services, and/or parts that MacAllister provides and routes sales leads to appropriate sales representative

Qualifications 

Required:

• High School Diploma or GED
• 3 to 5 years of experience with Heavy Equipment
• Valid Driver’s License 

Preferred

• Associate’s Degree or Technical School Certification related to Heavy Equipment or Diesel Technology
• 5 years or more of experience with Heavy Equipment, preferably Caterpillar equipment

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to travel and provide customer support outside the traditional workday hours of 8a.m. to 5p.m.
• Access to a vehicle at all times which is maintained and a safe mode of travel
• Excellent communication skills, including verbal, written and listening skills
• Strong multitasking abilities, detail-oriented and self-motivated
• Excellent customer service skills
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
• Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.
• Ability to work in a fast-paced, high-pressure, deadline driven environment.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.