Senior IT Specialist - M365 & Active Directory Architect
EATONAbout the role
Eaton’s Corporate Sector division is currently seeking a Senior IT Specialist - M365 & Active Directory Architect. The preference is for this position to sit at our Beachwood, OH or Moon Township, PA location however will consider candidates in the other following locations: Galesburg MI, Houston TX, Menomonee Falls WI, or Raleigh NC.
The expected annual salary range for this role is $130000 - $190000 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
Job Summary
The position requires a highly technical professional who will be the Solution Architect for M365 Platform and Active Directory/Entra ID who has in-depth knowledge of entire M365 suits of applications and both on-prim and cloud Directory services. This role is responsible for processes, standards, governance and performance of the M365 platform and Eaton's Active Directory/Entra ID infrastructure including Govt. Cloud (GCC). This includes identifying processes and procedures required to properly monitor, maintain, upgrade or troubleshoot our M365 and AD environments (online & on premise). The primary responsibility of this role requires alignment and ownership on enterprise wide projects including M&A as well as managing highly complex issues or requests. This position is also responsible for designing standards, roadmaps and leads the team through critical issue resolutions and training. The position will identify technology trends and make recommendations for improvement to the overall system design and support model while expected to work closely with management team.
Ability to provide Solution Design, Service and Support across Eaton Corporation Enterprise M365 platform including Administration, Tenant Management, Active Directory, Entra ID, Azure Cloud Connect, Exchange Online, OneDrive, SharePoint and Teams.
Job Responsibilities:
Your essential responsibilities include:
1. Major decision owner for M365 & AD platform Strategy, Roadmap, design, development, and implementation
2. Leads overall effort and works with resources across functions to deliver technology platform, and system solutions to meet customer requirements, providing solution options, making recommendation, and highlighting operational or security risks, as well as providing alternative options
3. Defines standards for technologies, platforms, and systems to meet organization requirements
4. Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work
5. Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle
6. Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes with required controls and compliance including CMMC, ITAR, GDPR etc.
7. Leads lifecycle management activities for technology, platform, systems, and related documentation to ensure operational health and security.
8. Monitors technology, platform, and systems to ensure required performance, availability, and capacity. Identifies and eliminates gaps in monitoring and potential impact on service delivery.
9. Work with Security, Legal and other groups including Work Council to define Governance and policy for the platform.
10. Define data retaintion strategy and implement appropriate policy to meet organization requirements while making sure the security standards are met.
11. Follows industry best practices to maximize quality and efficiency
12. Consistently utilize key ITIL processes to solve complex cross platform infrastructure issues with in-depth troubleshooting approach and provide most feasible options and recommend best solutions to specified problem including RCA.
Additional Information:
•Lead and performs all aspects of Active Directory (including Entra ID) and M365 Global Tenant management & adminstration, security, performance-monitoring, tuning, scripting, roles/access and maintenance of all production systems
•Responsible to respond to incidents and requests where clients are having issues with M365 Platform and AD, Licensing, Teams, Exchange Online, Exchange on premise and support M&A.
•Provide thought leadership and hands on support to the governance process, release management, peer reviews, and pro
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