Clinical Center Associate Trainee R-13513

Title:

Clinical Center Associate Trainee R-13513

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Ambulatory Services - Lymphoma and Multiple Myeloma

Time Type:

Full time

Weekly Hours:

37.5

FTE:

0.9375

Shift:

First Shift (United States of America)

Summary:

The Clinical Center Associate Trainee will be taught to be responsible for scheduling appointments, checking in patients, verifying demographic information, and collecting copays. This role ensures effective communication with patients and staff while upholding departmental policies, procedures, and compliance standards. The position also supports departmental operations through accurate documentation, report preparation, and participation in meetings. Commitment to ongoing professional development is expected through educational programs, in-service sessions, and quality improvement initiatives. This is a trainee position will be he Patient Services Representative is responsible for scheduling appointments, checking in patients, verifying demographic information, and collecting copays. This role ensures effective communication with patients and staff while upholding departmental policies, procedures, and compliance standards. The position also supports departmental operations through accurate documentation, report preparation, and participation in meetings. Commitment to ongoing professional development is expected through educational programs, in-service sessions, and quality improvement initiatives. This position would be promoted to a Clinical Center Associate upon competition of the traineeship.

Starting Rate of pay $19.55 per hour

Qualifications:

Required Education and Experience

Education and Experience
High School diploma or High School Equivalency diploma and one (1) year of full-time experience in customer service.

NOTE:
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.