Patient Financial Counselor

The ministry's resource for knowledge on all government programs and financial assistance options. Responsible for maintaining thorough knowledge of all programs and shares information with Patient Access Specialists. Follows up on pending applications for any program and works with vendors and government agency representatives to ensure timely and accurate resolution of pending cases. Handles certain applications for highly specialized and complex programs from inception through to approval, if not handled by a vendor. Works closely and regularly with Case Management to follow up on in-house patients whose financial situation is unclear or has changed, since the time of admission. Serves patients in a professional, friendly, and respectful manner to promote sacred encounters.

Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Joseph Hospital Eureka and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Hospital experience specific to patient registration, insurance verification, financial counseling or Business Office.

Preferred Qualifications:

• Associate's Degree in Health Care or Business Administration.
• CHAM certification through the National Association of Healthcare Administrative Managers (NAHAM) upon hire.
• Experience in self-pay and third-party collections.
• Experience utilizing medical terminology in job setting.
• Experience with EPIC

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.