Exempt to Permanent – Chief Clerk (1410) Citywide (158973)

Company Description

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY

This is an Exempt to Permanent recruitment in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current exempt employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 1410 Chief Clerk classification.

ABOUT THE CITY AND COUNTY OF SAN FRANCISCO:

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

1410 CHIEF CLERK (E2P LIST-ID: 158973) RECRUITMENT:

• Application Opening: December 29, 2025
• Application Deadline: This job will close no sooner than January 6, 2026.
• Salary Range: $103,064- $125,190    Click Here for more compensation information.
• Recruitment ID: E2P-1410-158973

Job Description

Under general direction, the 1410 Chief Clerk supervises employees engaged in a wide variety of office clerical work.

Examples of Important and Essential Duties:

1. Plans, assigns, supervises and inspects the clerical and office work of subordinate employees; reviews such work for completeness and conformance to existing procedures and instructions.

2. Performs difficult and specialized clerical work involving the exercise of considerable individual judgment and knowledge of appropriate laws, regulations and procedures of the department assigned.

3. Interprets, oversees and provides the dissemination of specialized information to the public and/or departmental personnel regarding the policies and procedures of the department to which assigned, as well as the regulations enforced by that department.

4. Interviews members of the public in order to obtain information and screens issues to determine appropriate referrals to professional and technical staff; responds to difficult client issues and deals personally with a wide range of problems requiring specialized knowledge of the policies, procedures and regulations of a department.

5. Accesses specialized computer software in order to obtain and ensure the accuracy of information regarding specific departmental functions.

6. Explains and interprets administrative decisions and policies as they apply to office operations of the department.

7. Consults with and advises the general public, other departmental officials and other in regards to specific functions and responsibilities of assigned office.

8. Supervises the receipt, processing, filing and general handling of a wide variety of documents and papers.

9. Provides consultation in the development of new procedures and methods relative to office routines and clerical processes.

Qualifications

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

1. Current Category 16, 17, or 18 Exempt Employee in Class 1410 who has worked at least 2,080 hours in class 1410; AND
    
2. Experience:
   Four (4) years of highly responsible and diversified clerical experience, including preparing and processing complex work impacting an entire department or section; responding to and resolving difficult day to day problems and/or complaints encountered by staff, the public and others individuals, etc. on office operation and procedures; and explaining and interpreting information to departments, staff, the public and/or others; including two (2) years of experience in a supervisory capacity over a clerical function/unit, which included evaluating subordinate employees.
   
   Substitution:
   Any one of the following may substitute for 6 months of the required clerical experience:

• Completion of a clerical training program (240 hours); OR
• 15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR
• Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

Verification: Applicants may be required to submit ve