Logistics Customer Service

Company Description

The inception of SEL Transportation traces back to the merger of two thriving enterprises, DT Freight and Southeast Logistics. The union formed under the umbrella of the PS Logistics family of companies, prioritizing the triumphs of both collaborations in every strategic choice. Empowered by a robust fleet of over 370 trucks, we unlock substantial opportunities for our drivers and customers, redefining efficiency. Armed with 44 years of service, we recognize that trust stands as the bedrock of every partnership.

We are continuously expanding and improving our services through our commitment to hiring the best and brightest in the Logistics and Transportation field. By targeting experienced professionals, partnering with the best universities, and recruiting straight from the top programs in logistics and operations, we support our vision to be on the cutting edge of transportation.

Our employees are what make us one of the best flatbed trucking companies in the Southeast. With our focus on flatbed trucking and our experienced drivers, owner-operators, and amazing staff...SEL Transportation has become an industry leader that strives for excellence.

Job Description

The Customer Service Representative is responsible for booking and soliciting business from customers and brokers and strategically planning the trucks that land in specified zone.

Essential Duties and Responsibilities, include but are not limited to:

• Maintaining and developing business opportunities with the company’s current customer base
• Servicing customers’ freight and shipment needs on a daily basis
• Strategically planning customers’ freight to ensure on time service while also balancing our drivers’ needs
• Providing opportunity to our brokerage division TA Services to service additional freight that our own asset trucks are unable to service
• Cultivating new business opportunities with prospective customers and freight brokers
• Updating and maintaining various customer TMS portals

Qualifications

A Successful Customer Service Representative must consistently demonstrate the company’s Mission and Values.  They must have good oral and written communication skills in order to effectively interact with customers, drivers and other team members in person and on the telephone. They must be customer service-oriented as well as team-oriented and must have good organizational skills. A successful Customer Service Representative must be able to effectively manage multiple tasks simultaneously.  Finally, they must be able to work a flexible schedule when needed to including weekends, evenings, and holidays.

Additional Information

This job is a salary position with no guarantees for career progression.  This does not mean that you will not be considered for other positions or opportunities. 

PS Logistics complies with all applicable equal employment laws, including the Americans with Disabilities Act.  Qualified individuals with a disability may request reasonable accommodation from the company.