Medical Assistant - Reading

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Job Profile Summary 

​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an RN or LPN license.  Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit.  A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs.  An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education.  Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation. 

Hours: Flexible hours. Offering 32 hours (4 day work week) or 40 hours. Willing to be flexible on both 32 hours and 40 hours.

Location: 30 New Crossing Rd, Reading, MA 01867

Minimum Qualifications: 

1. High School Diploma or equivalent 

2. Medical Assistant (MA) National Certification or obtain within 6 months of hire 

3. Cardiopulmonary resuscitation (CPR) certification. 

Preferred Qualifications: 

1. One (1) year of medical office experience preferred.

2. Experience with electronic patient record systems. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Controls and monitors patient flow to maximize efficient use of providers and exam rooms. Communicates delays to patients and provers. Responds to variations in patient volume, provider ability, and resources (e.g. early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment.  

2. Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history. This may require interviewing the patient to obtain data. 

3. Exercises a high degree of customer service in all interactions with patients, internal and external customers. Provides a safe, comfortable, and clean environment for patients and families. 

4. Escorts patient to exam room and prepares patient for provider visit.  This may include pediatric, adult, geriatric patients.  Checks to ensure patient comfort, privacy, and safety.  

5. Ensures patient and personal safety.  Determines fall risk and implements appropriate measures.  May sit with a patient who needs monitoring.   

6. Prepares exam room for each patient in accordance with needs of patient’s visit.  

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