General Manager - New Store Opening (Boston Seaport)

Job DetailsJob Location: Seaport - Boston, MA 02210Education Level: NoneSalary Range: $31.00 - $34.61 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Retail

Boston Seaport | New Shop Opening! 

Full-Time | $64,500 - $72,000 + Quarterly Bonus Potential 

Salt & Straw is expanding to Boston!  

We’re seeking experienced General Managers to help establish Salt & Straw in this new market and bring our creative, community-driven vision to life.

In this role, you’ll open, lead, and build a high-performing team from the ground up, creating a neighborhood destination guests return to again and again. You’ll play a pivotal role in launching and shaping Salt & Straw’s presence in Boston.

What General Managers Do 

General Managers own the full success of the shop: people, operations, and guest experience. 

You will: 

Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance 

Hire, train, and develop a high-performing leadership team of Assistant General Managers and Shift Coordinators 

Set clear expectations and coach with consistency, generosity, and directness 

Create a culture where people feel supported, challenged, and proud of their work 

Deliver thoughtful, memorable hospitality that reflects curiosity, warmth, and care 

Use data and insights to drive results across sales, labor, and guest experience 

Navigate challenges with calm leadership and celebrate wins—big and small 

Build strong relationships in the local community and represent Salt & Straw as a thoughtful, generous neighbor 

Partner with District Managers and cross-functional teams to support long-term shop and market success 

What You’ll Get 

We offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth. 

💰 Competitive base pay + up to 20% quarterly bonus potential  

💵 Financial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months 

🏥 Medical, dental & vision insurance options starting your first month 

🛌 Paid Time Off: Start with 2 weeks PTO, grows from there 

🎉 Paid Holidays: 12 paid holidays/year 

🤒 Paid Sick Time: Stay home, stay well, get paid 

🌿 Two Days Off in a Row (a rarity in retail!) 

🧠 Mental Health Support: On-demand access 24/7/365 for you and your family 

📚 Educational Support: Up to $1,800/year to support your learning goals 

🧁 Team Discount: 30% off all the magic 

🍦 First Dibs on Flavors before the public 

🐾 Pet Insurance (because pets = family) 

💳 Flexible Spending Accounts, Accident & Critical Illness Insurance, and more 

This Role Might Be Right If You: 

Have 3+ years of leadership experience in food service, hospitality, or retail (GM candidates typically bring 5+) 

Have led teams of 10+ people in a fast-paced environment 

Know how to coach, develop, and support people with clarity and care 

Enjoy balancing people leadership with operational responsibility 

Are energized by building something new and helping teams grow 

Are 18+ and available to work evenings, weekends, and holidays 

QualificationsWage Transparency   

We are actively embracing pay transparency by disclosing the hiring wage for this role as $31.00-$34.61, highlighting its full earning potential within the broader range of $31.00-$37.98. 

 

Important Notes 



Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present. 


Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background. 


E-Verify Participation: We participate in E-Verify to confirm work authorization. 



 

Our Values 

Create the Unbelievable 

Show Up Generously 

Act with Thoughtful Curiosity 

Share Human Kindness 

Make It Count 

 

These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.