Executive Director, AI Transformation, Office of the CAIO

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an Executive Director, AI Transformation, Office of the CAIO to join our team in Durham, NC. 

Work Schedule: Work Schedule: Durham, NC / Hybrid | Full-time | Reports to: Chief AI Officer | Travel: 40-50% 

Job Responsibilities:

• Lead AI-native transformation initiatives across assigned business domains from concept through adoption and value realization.

• Partner with business, technology, and functional leaders to redesign workflows and operating models using AI-enabled capabilities.

• Prioritize and execute transformation portfolios based on business value, feasibility, risk, and organizational readiness.

• Define roadmaps, funding strategies, success metrics, and execution plans for enterprise AI initiatives.

• Provide product and solution leadership for AI capabilities in partnership with engineering, data, architecture, security, and business teams.

• Drive build, buy, or partner decisions for AI solutions based on strategic value, economics, risk, and speed to market.

• Establish standards for AI architecture, evaluation, governance, safety, and production readiness.

• Ensure AI solutions deliver secure, scalable, and user-centric experiences for employees and customers.

• Develop and manage business cases, value realization plans, and investment strategies for AI transformation initiatives.

• Monitor AI adoption, operational performance, and economic outcomes to guide scaling and investment decisions.

• Lead organizational change management, workforce enablement, and adoption strategies for AI-powered ways of working.

• Partner with HR and business leaders on workforce transformation, skills development, and role evolution.

• Ensure compliance with legal, regulatory, privacy, security, and responsible AI requirements across all AI initiatives.

• Maintain audit readiness and adherence to applicable industry regulations, frameworks, and governance standards.

• Provide leadership and oversight for transformation teams, solution architects, program managers, and strategic partners.

• Contribute to enterprise AI strategy, governance, investment decisions, and cross-functional leadership initiatives.

• Foster a culture of innovation, accountability, and continuous improvement across the AI organization.

Minimum Qualifications

• Bachelor's degree

• 15 or more years in technology, digital, AI, data, enterprise strategy, transformation, or operations leadership, with a track record of delivering measurable business results at scale

• 5 or more years of direct experience leading enterprise transformation programs from strategy through adoption and value realization, including redesigning workflows and operating models. 

• 5 or more years of Deep operator experience in one or more of the following domains: Contact Center and customer service operations, Revenue Cycle Management, Accessioning and specimen intake, Laboratory operations, Sales and Commercial operations, Finance operations, Clinical Trials and BioPharma operations, or Quality, Compliance, and Regulatory operations. 

• 5 or more years of experience leading multi-disciplinary teams that combine transformation, AI, product, engineering, and business expertise. 

Preferred Qualifications

• MBA, Computer Science, Artificial Intelligence, Data Science, Engineering, or a related discipline, or an equivalent combination of technical, business, and enterprise transformation leadership experience.