Patient Authorization Representative

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 9:00am-5:30pm PST Posted Date 09/03/2025 Salary Range: $30.47 - 47.85 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 26420

Primary Duties and Responsibilities

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As a Patient Authorization Representative, you will be responsible for:

• Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
• Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
• Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
• Informing patients of their financial responsibility
• Answering a busy phone system
• Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $30.47 - $47.85 Hourly

Job Qualifications

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We’re seeking a flexible, customer-focused, detail-oriented individual with:

• Experience with pharmaceutical/medical insurance verification and authorization
• Excellent communication, interpersonal, organizational, prioritizing and analytical skills
•   Working knowledge of third-party payor verification terminology
• Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
• Computer proficiency with Word, Excel, and CareConnect system
• Experience with medical office procedures, including scheduling appointments