Student Outreach and Support Graduate Assistant

Job Posting Title:

Student Outreach and Support Graduate Assistant

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Hiring Department:

Office of the Vice President for Student Affairs

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

20

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FLSA Status:

To Be Determined at Offer

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Earliest Start Date:

Ongoing

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Position Duration:

Limited Duration Based on Business Need

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Location:

UT MAIN CAMPUS

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Job Details:

Purpose

Contribute and provide case management, threat assessment, and crisis services for undergraduate and graduate students to ensure a comprehensive and holistic approach to student emergencies, critical incidents on campus, student success, and retention. Address academic, financial, residential, student development, mental health, wellness, safety, and behavioral issues with students in need.

• Hours to be scheduled between 8:00 a.m. and 5:00 p.m., Monday through Friday
• Qualification for in-state tuition rates
• Comprehensive insurance benefits package (September – May)
• Hands-on work in student personnel field, providing excellent work experience

Responsibilities

• Facilitate case management for various student emergencies including financial concerns, hospitalizations, and general mental health.
• Provide comprehensive referral services to students for on campus and community services.
• Assist in the support of student victims and survivors of crimes, abuse, theft, assaults or other types of safety concerns.
• Assist with department and student outreach to enhance partnerships within the University.
• Work 1:1 with students through walk-in appointments and incoming calls or emails.
• Manage and update case records and documentation.

Required Qualifications

• Currently enrolled as a graduate student (master’s level preferred) taking at least 9 hours.

Preferred Qualifications

• Demonstrate an understanding of crisis management, mental health, and student resources.
• Experience working with sensitive student populations.
• Ability to exercise a high level of discretion and uphold privacy and confidentiality of student records.
• Excellent written and oral communication skills. 

• Strong interpersonal abilities and proven organizational skills. 

• Experience with Macintosh computer hardware and software or the ability to learn applications quickly (i.e. Microsoft office suite products). 

• Other experience/skills as relevant to specific position responsibilities  

Salary

$19.33

Work Shift

• Hours to be scheduled between 8:00 a.m. and 5:00 p.m., Monday through Friday

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Submit Your Application Today

To apply for this position, submit your application through the Office of the Dean of Students Graduate Assistant Application Form. Email deanofstudents@austin.utexas.edu with any questions you have. The priority deadline is Friday, February 20 for first round review.

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The app