Senior Sales Operations Analyst

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Senior Sales Operations Analyst to join our team at Durham, NC, with the flexibility of a hybrid work schedule!

Job Responsibilities:

• Work with sales leadership to develop metrics, dashboards, and reports that accelerate strategies for revenue growth, e.g., pipeline health, opportunity identification

• Collect, organize, cleanse, validate, and analyze sales data to create, calculate, and deliver reports on sales performance and sales commissions

• Assist with administration of sales compensation plans

• Research commission payment or sales discrepancies and exception requests and resolve them timely and accurately

• Administer, monitor, and analyze performance on sales campaigns and sales contests

• Create and maintain dashboards and reports that summarize sales performance for sales management and representatives

• Communicate with and answer sales analytics and commission questions from sales leadership and representatives

• Prepare and communicate ad-hoc sales analytics reports

• Develop best practices, tools, reporting, and standard operating procedures to drive efficiencies and identify areas for process improvement

Minimum Qualifications:

• Bachelor’s degree in business administration, economics, statistics, mathematics, or a related field

• 5 or  more years of demonstrable experience in data analytics with ability to analyze large datasets efficiently and effectively

Preferred Qualifications

• 1 or more years experience supporting senior sales leadership or enterprise sales organizations.

• 1 or more years' experience Microsoft Excel and data visualization tools (e.g., Power BI, Tableau, Alteryx, SQL, Alteryx, Sales Analytics etc.

• 1 or more years' experience with Salesforce CRM and sales performance management software such as SAP Success Factors or similar

• 1 or more years' experience in the  laboratory industry, healthcare, hospitals and managed care

Additional Job Standards

• Self starter attitude with problem-solving capabilities and proven ability to achieve results

• Strong business acumen - ability to independently work to explore and understand business context

• Working knowledge of performing sales commission calculations and creating sales analytics reports

• Ability to communicate effectively and work well with various functional departments and levels of leadership

• Outstanding detail-oriented analytical and organizational skills

• Ability to manage multiple projects simultaneously while adhering to strict deadlines

• Comfort with and confidence in working in a fast-paced sales environment

Labcorp’s National Sales Enablement team is in search of a Sales Operations Senior Analyst to conduct commercial administration and analytics for our Diagnostics sales teams. This individual will be part of a team that provides insights and tools to help sales teams optimize sales processes and accelerate revenue-driving activities.

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benef