Senior Vice President - Freight Forwarding - Americas

The Senior Vice President, Freight Forwarding - Americas is responsible for leading, evolving, and executing the regional freight forwarding strategy for ocean and air, ensuring alignment with the overall strategy of DP World. This includes ownership of geographic focus, verticals, and service offerings.



KEY ACCOUNTABILITIES

Strategic Leadership:

• Refine and execute the regional freight forwarding strategy, aligning with global objectives and market opportunities.

• Evaluate market trends, competitor activity, and internal performance to continuously optimize strategic direction.

• Drive innovation and continuous improvement initiatives to enhance service quality, scalability, and efficiency across the region.

Regional Operations:

• Oversee and optimize the performance of an established regional freight forwarding network.

• Ensure consistent, high-quality execution across trade lanes, countries, and service lines.

•  Strengthen and standardize processes, leveraging best practices to drive operational excellence and consistency.

Business Development:

• Identify and accelerate growth opportunities across existing and new markets, customers, and trade routes.

• Strengthen strategic partnerships with carriers, agents, and key stakeholders to improve capability and competitiveness.

• Deepen customer relationships and expand share of wallet through differentiated service offerings.

Team Leadership:

• Lead, align, and further develop a high-performing team of regional and functional leaders.

• Foster a culture of accountability, collaboration, and continuous improvement.

• Drive talent development, succession planning, and capability building to support long-term business growth.

Financial Management:

• Own and optimize financial performance, including budgets, revenue growth, and profitability targets.

• Monitor performance metrics and drive data-led decision-making to improve margins and efficiency.

• Identify and implement cost optimization opportunities while maintaining service quality.
   

Regulatory Compliance:

• Ensure compliance with international trade regulations, customs procedures, and industry standards.

• Proactively manage Regional risks and challenges related to customs, sanctions, and trade restrictions.

   

   

Customer Focus:

• Maintain and champion a customer-centric  culture focused on  service excellence and long term partnership. 

• Ensure effective resolution of customer feedback and continuous enhancement of the customer experience.

Sustainability:

• Champion sustainable and environmentally responsible practices within the Regional freight forwarding division.

• Explore and implement eco-friendly logistics solutions to reduce the division's environmental impact.
   

QUALIFICATIONS, SKILLS AND EXPERIENCE

• A senior professional - Minimum 15 years of senior management experience within Freight Forwarding and Logistics who has covered all facets of ocean freight in a previous career.

• Bachelor's degree in business,