Behavioral Health Admissions Coordinator - Behavorial Health Administration - PRN

Schedule:

PRN – as needed, no guaranteed hours, not benefit eligible

Shift:

Variable Less than 12 hour shift (United States of America)

Weekly Work Schedule:

Day time variable hours to include weekends.

Job Information
Exemption Status: Non-Exempt

A Brief Overview
The focus of the Admissions Coordinator is to act as liaison between the staff, physician and management to improve and maintain a quality admissions process. Critical team member whose major goal is to increase patient access to behavioral health services. Works to simplify the admission process through adult, child, and adolescent units as needs determine. Educates and facilitates admissions into Inpatient and Outpatient programs as appropriate. Works in conjunction with Physicians, Charge Nurses, Inpatient and Outpatient Behavioral Health Directors, Patient Placement Coordinators, Case Managers and unit staff to develop an organized and structured admission process. The position's primary role is to assess the appropriateness for admission in conjunction with clinical criteria, and to facilitate behavioral health admissions. The role requires that the Intake Coordinator have expertise in psychiatric assessment of children, adolescent, adult, and geriatric individuals. The Intake Coordinator should possess excellent communication skills, as the role will require ongoing communication with both internal and external customers, referral sources and client systems. Positive problem solving under acute circumstances is essential.

Education Qualifications

• Master's Degree Psychology, Marriage and Family, Counseling, Social Work, or a related field and current license to practice with degree in Kansas. A licensed Registered Nurse may be substituted for this educational requirement. Required

Licenses and Certifications

• A licensed Registered Nurse able to practice in Kansas or an appropriate educational degree with ability to practice.

What you will do

• Defines and manages up potential barriers to the admissions process and patient acceptance. Drives the admission process through developing a “one number/one call” process that simplifies admissions for patients and providers.
• Obtain accurate admission intake information from potential patient or referral source for admission. Manages admission’s forms format for efficiency, regulatory requirements, and ease of use.
• Assess child, adolescent and adult client system requests and needs for an inpatient behavioral health admission. Facilitates patient access to admission including any necessary contact with treaters, staff, admitting psychiatrists, financial guarantors and/or community agencies or referral sources.
• Provides a positive image to internal and external customers by communicating in a prompt, professional and friendly manner; placing a high priority on meeting customer needs within the framework of the admission criteria.
• Responds to customers’ concerns in a prompt, courteous manner.
• Facilitates referrals or admissions to other facilities if admission to Stormont Vail is determined to be unadvisable, inappropriate, or upon capacity.
• Responds to customers’ concerns in a prompt, courteous manner.
• Reports any difficulties or potential or actual risk concerns to the Medical Director, Administrative Director, Admission Supervisor, and any other pertinent staff.
• Completes assigned portion of admission process and paperwork with patients and families.
• Promotes a mutually respectful environment that encourages the exchange of ideas and supports the effectiveness of professional relationships and integrates ethics in all aspects of practice.
• Demonstrates advocacy in all roles and settings.
• Practices Diversity, Equity and Inclusion principles in their daily work by respecting others’ uniqueness, perspectives, backgrounds or beliefs.
• Communicates effectively in all areas of professional practice
• Commits to lifelong learning through critical thinking, self-reflection, and inquiry for personal growth and development.
• Demonstrates willingness to participate in process of evolution the scope of the Stormont Vail Health professional practice model

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
• Performs other duties as assigned

Patient Facing Options

• Position is Patient Facing<