Revenue Manager, Revenue & Performance

Company Description

LivCor, a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. Formed in 2013 and headquartered in Chicago, LivCor is currently responsible for a portfolio of over 400 Class A and B properties comprising more than 150,000 units in markets across the United States.

Our business is focused on making real estate more valuable. But for us, it’s more than that. It’s people first, community always. It’s a life-filled career, not just a career-filled life. It’s doing good work, with good humans, and making a difference. It’s excellence in all its forms. Ultimately, we create great places to work, live, and grow. We do that by focusing on leaving people – and places – better than we found them.

Whew! Still with us? Cool. Let’s talk about where you’d fit in:

The Revenue Manager - Revenue & Performance is responsible for managing all aspects of their assigned operator partners, portfolio and markets, including managing daily pricing and revenue support, execution of revenue strategy, property performance, managing the operator and onsite relationship and internal LivCor communication. As such, the Advisor - Revenue & Performance is required to become an expert in Multifamily Revenue Management, Performance Analytics with Benchmarking, Business Intelligence as well as various other internal communication platforms.    

Only read further if you are:

Kind
Humble
Honest
Relentless
Smart with Heart
You should be:

Authentic. You do you. Together, we’ll do something amazing.
A passionate person with a love for real estate and investing; and believes that helping others win is a noble cause, essential to our success.
An excellent team player who enjoys working with others and has strong interpersonal skills.
Highly motivated, energetic, and organized

Job Description

What you will do: 

• Act as a liaison between operators and other LivCor departments for a portfolio of communities and support services to ensure smooth implementation and continued support of systems and processes 

• Understand and interpret performance results ongoing through Revenue Management Systems, Benchmarking & Business Intelligence Systems, and Monthly Reviews.  

• Build and maintain positive relationships with operators and LivCor at all levels 

• Articulate the LivCor Revenue Management & Performance value proposition and develop credibility for its concepts and benefits 

• Train operator resources on revenue management concepts 

• Regular review of rate recommendations  

• Regular discussions with on-site, regional and asset managers related to pricing and performance questions, execution of Asset Strategy and general operating performance.  Common questions would include observations on staffing, marketing, and brilliance in property management basics. 

• Monthly performance measurement analysis and reporting to senior management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions 

• Serve as liaison within LivCor to ensure consistent communication between parties regarding issues and changes 

• Ongoing education of operators regarding pricing practices and the Price Optimizer system 

• Coordinate with other teams as needed to facilitate overall success 

Qualifications

What you should have: 

• Bachelor’s degree strongly desired; equivalent experience within industry may be acceptable  

• 3-5+ years industry experience in Multi-Family Property Management, Asset Management or Market Research preferred 

• Experience with multi-family business intelligence and benchmarking tools is beneficial (Performance Analytics with Benchmarking, Rentlytics etc.) 

• Advanced technical and analytic skills preferred but not necessary (Microsoft Excel, Power Point, Word, and Asana) 

• Experience using technology such as Multifamily Revenue Management Systems, BI Solutions, Property Management Systems, Chatmeter, Microsoft Dynamics, Sigma 

• Experience delivering professional presentations and communicating with senior executives 

• Strong project management skills required; ability to manage multiple priorities simultaneously 

• Strong attention to detail 

• Ability to adapt to change and work well in a dynamic environment 

• Ability to work outside normal business hours at times depending upon workload 

• Openn